Hotjar is an all-in-one analytics and feedback platform that helps businesses understand their website visitors and customers better.
It provides a suite of tools that allow users to collect data from their website and mobile app, analyze it, and gain insights to improve their user experience.
Hotjar is designed for businesses of all sizes, from small startups to large enterprises.
Key Benefits and Features
- Heatmaps: Visualize user behavior on your website or app by tracking clicks, taps, and mouse movements.
- Recordings: Watch recordings of real user sessions to understand how visitors interact with your website or app.
- Form Analysis: Analyze form submissions to identify areas of improvement.
- Surveys: Create surveys to collect feedback from your users.
- Polls: Ask questions to your users to gain insights into their needs and preferences.
- Funnels: Track user behavior across multiple pages to identify drop-off points.
- Incoming Feedback: Collect feedback from users directly on your website or app.
Who Should Use Hotjar?
Hotjar is designed for businesses of all sizes, from small startups to large enterprises. It is ideal for businesses that want to understand their website visitors and customers better, improve their user experience, and increase conversions.
How Does Hotjar Compare to Its Competitors?
Hotjar is a comprehensive analytics and feedback platform that offers a suite of tools to help businesses understand their website visitors and customers better.
It is more comprehensive than its competitors, which typically offer only one or two tools. Hotjar also offers a free plan, which is not available with most of its competitors.
Help & Support
What is Hotjar?
Hotjar is a powerful tool that reveals the online behavior and voice of your users. Through analysis of both your website's traffic and feedback you collect directly from users, Hotjar gives you the 'big picture' of how to improve your site's user experience and performance.
What features does Hotjar offer?
Hotjar offers a range of features to help you understand your users better. These include Heatmaps, Recordings, Funnels, Forms, Surveys, Recruiters, and Insights.
How does Hotjar work?
Hotjar works by tracking user behavior on your website. It records user clicks, taps, and mouse movements, as well as feedback from surveys and forms. This data is then analyzed to give you insights into how users interact with your website.
What browsers does Hotjar support?
Hotjar supports all modern browsers, including Chrome, Firefox, Safari, and Edge.
Does Hotjar work on mobile devices?
Yes, Hotjar works on both desktop and mobile devices.
Does Hotjar offer a free trial?
Yes, Hotjar offers a 14-day free trial for all plans.
Does Hotjar offer customer support?
Yes, Hotjar offers customer support via email and live chat.