Compare Hotjar and Loop11 Comparison
Hotjar The next best thing to sitting beside someone browsing your site. See where they click, ask what they think, and learn why they drop off. Get started for free. Find out more Try Hotjar	Loop11 Data driven design to help UX, marketing and product teams make smarter design decisions. Find out more Try Loop11
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Hotjar

Hotjar is an all-in-one analytics and feedback platform that helps businesses understand their website visitors and customers better.

It provides a suite of tools that allow users to collect data from their website and mobile app, analyze it, and gain insights to improve their user experience.

Hotjar is designed for businesses of all sizes, from small startups to large enterprises.

Key Benefits and Features

• Heatmaps: Visualize user behavior on your website or app by tracking clicks, taps, and mouse movements.
• Recordings: Watch recordings of real user sessions to understand how visitors interact with your website or app.
• Form Analysis: Analyze form submissions to identify areas of improvement.
• Surveys: Create surveys to collect feedback from your users.
• Polls: Ask questions to your users to gain insights into their needs and preferences.
• Funnels: Track user behavior across multiple pages to identify drop-off points.
• Incoming Feedback: Collect feedback from users directly on your website or app.

Who Should Use Hotjar?

Hotjar is designed for businesses of all sizes, from small startups to large enterprises. It is ideal for businesses that want to understand their website visitors and customers better, improve their user experience, and increase conversions.

How Does Hotjar Compare to Its Competitors?

Hotjar is a comprehensive analytics and feedback platform that offers a suite of tools to help businesses understand their website visitors and customers better.

It is more comprehensive than its competitors, which typically offer only one or two tools. Hotjar also offers a free plan, which is not available with most of its competitors.

Help & Support

What is Hotjar?

Hotjar is a powerful tool that reveals the online behavior and voice of your users. Through analysis of both your website's traffic and feedback you collect directly from users, Hotjar gives you the 'big picture' of how to improve your site's user experience and performance.

What features does Hotjar offer?

Hotjar offers a range of features to help you understand your users better. These include Heatmaps, Recordings, Funnels, Forms, Surveys, Recruiters, and Insights.

How does Hotjar work?

Hotjar works by tracking user behavior on your website. It records user clicks, taps, and mouse movements, as well as feedback from surveys and forms. This data is then analyzed to give you insights into how users interact with your website.

What browsers does Hotjar support?

Hotjar supports all modern browsers, including Chrome, Firefox, Safari, and Edge.

Does Hotjar work on mobile devices?

Yes, Hotjar works on both desktop and mobile devices.

Does Hotjar offer a free trial?

Yes, Hotjar offers a 14-day free trial for all plans.

Does Hotjar offer customer support?

Yes, Hotjar offers customer support via email and live chat.

Loop11

Loop11 is an online user testing platform that helps businesses and organizations understand how their customers interact with their websites.

It provides a range of tools to help businesses identify usability issues, measure user engagement, and optimize their websites for better user experience.

Loop11 is suitable for businesses of all sizes, from small startups to large enterprises.

Key Benefits and Features

Loop11 offers a range of features to help businesses improve their websites.

These include:

• Usability testing: Loop11 provides a range of tools to help businesses identify usability issues on their websites.
• User engagement measurement: Loop11 helps businesses measure user engagement on their websites.
• Optimization: Loop11 helps businesses optimize their websites for better user experience.
• Competitive analysis: Loop11 helps businesses compare their websites with their competitors.

Who Should Use Loop11?

Loop11 is suitable for businesses of all sizes, from small startups to large enterprises.

It is also suitable for organizations that need to understand how their customers interact with their websites.

Help & Support

How do I analyze the results of my test?

Loop11 provides a range of tools to help you analyze the results of your test. You can view detailed reports, create custom charts, and more.

Can I export the results of my test?

Yes, you can export the results of your test in a variety of formats, including CSV, Excel, and PDF.

Can I invite other users to view my test results?

Yes, you can invite other users to view your test results. You can also share your results with the public, or keep them private.

Does Loop11 offer customer support?

Yes, Loop11 offers customer support via email and live chat. You can also find helpful resources in our Knowledge Base.

How long does it take to set up a test on Loop11?

The time it takes to set up a test on Loop11 depends on the type of test you are running. Generally, it takes a few minutes to set up a basic test, and a few hours to set up a more complex test.

What is Loop11?

Loop11 is a user experience testing platform that helps you understand how users interact with your website or application.

What type of tests can I run with Loop11?

Loop11 offers a range of user experience tests, including usability testing, click testing, tree testing, preference testing, and more.

How do I create a test on Loop11?

Creating a test on Loop11 is easy. Simply log in to your account, select the type of test you want to run, and follow the instructions to set up your test.