Compare Hotjar and Kissmetrics Comparison
Hotjar The next best thing to sitting beside someone browsing your site. See where they click, ask what they think, and learn why they drop off. Get started for free. Find out more Try Hotjar	Kissmetrics Creating a successful marketing strategy requires research, planning, and execution. Start by understanding your target audience, setting goals, and defining your budget. Then, create a plan to reach your goals and track your progress. With the right strategy, you can maximize your ROI and reach your business goals. Find out more Try Kissmetrics
Try Hotjar	Try Kissmetrics

Hotjar

Hotjar is an all-in-one analytics and feedback platform that helps businesses understand their website visitors and customers better.

It provides a suite of tools that allow users to collect data from their website and mobile app, analyze it, and gain insights to improve their user experience.

Hotjar is designed for businesses of all sizes, from small startups to large enterprises.

Key Benefits and Features

• Heatmaps: Visualize user behavior on your website or app by tracking clicks, taps, and mouse movements.
• Recordings: Watch recordings of real user sessions to understand how visitors interact with your website or app.
• Form Analysis: Analyze form submissions to identify areas of improvement.
• Surveys: Create surveys to collect feedback from your users.
• Polls: Ask questions to your users to gain insights into their needs and preferences.
• Funnels: Track user behavior across multiple pages to identify drop-off points.
• Incoming Feedback: Collect feedback from users directly on your website or app.

Who Should Use Hotjar?

Hotjar is designed for businesses of all sizes, from small startups to large enterprises. It is ideal for businesses that want to understand their website visitors and customers better, improve their user experience, and increase conversions.

How Does Hotjar Compare to Its Competitors?

Hotjar is a comprehensive analytics and feedback platform that offers a suite of tools to help businesses understand their website visitors and customers better.

It is more comprehensive than its competitors, which typically offer only one or two tools. Hotjar also offers a free plan, which is not available with most of its competitors.

Help & Support

What is Hotjar?

Hotjar is a powerful tool that reveals the online behavior and voice of your users. Through analysis of both your website's traffic and feedback you collect directly from users, Hotjar gives you the 'big picture' of how to improve your site's user experience and performance.

What features does Hotjar offer?

Hotjar offers a range of features to help you understand your users better. These include Heatmaps, Recordings, Funnels, Forms, Surveys, Recruiters, and Insights.

How does Hotjar work?

Hotjar works by tracking user behavior on your website. It records user clicks, taps, and mouse movements, as well as feedback from surveys and forms. This data is then analyzed to give you insights into how users interact with your website.

What browsers does Hotjar support?

Hotjar supports all modern browsers, including Chrome, Firefox, Safari, and Edge.

Does Hotjar work on mobile devices?

Yes, Hotjar works on both desktop and mobile devices.

Does Hotjar offer a free trial?

Yes, Hotjar offers a 14-day free trial for all plans.

Does Hotjar offer customer support?

Yes, Hotjar offers customer support via email and live chat.

Kissmetrics

Kissmetrics is a customer analytics platform that helps businesses track, analyze, and optimize their customer experience.

It provides insights into customer behavior, engagement, and retention, allowing businesses to make data-driven decisions.

Who Should Use Kissmetrics?

Kissmetrics is designed for businesses of all sizes, from small startups to large enterprises.

It is especially useful for businesses that want to track customer behavior and engagement, as well as those that want to optimize their customer experience.

Key Benefits and Features

• Track customer behavior and engagement
• Analyze customer data to identify trends and insights
• Optimize customer experience with A/B testing
• Integrate with other tools and services
• Create custom reports and dashboards

How Does Kissmetrics Compare to its Competitors?

Kissmetrics is a powerful customer analytics platform that offers a range of features and benefits.

It is comparable to other customer analytics platforms such as Mixpanel and Heap, but it offers more features and a more intuitive user interface.

Help & Support

What is Kissmetrics?

Kissmetrics is a customer analytics platform that helps you track, analyze, and optimize your digital marketing performance.

What types of data does Kissmetrics track?

Kissmetrics tracks customer data such as website visits, page views, signups, purchases, and more.

What platforms does Kissmetrics integrate with?

Kissmetrics integrates with a variety of platforms, including Google Analytics, Salesforce, Zendesk, and more.

How does Kissmetrics help me understand my customers?

Kissmetrics helps you understand your customers by tracking their behavior and providing insights into their journey.

What kind of support does Kissmetrics offer?

Kissmetrics offers a variety of support options, including live chat, email, and phone support.