Compare Heap and Hotjar Comparison
Heap Heap is an analytics platform that automatically captures every user interaction on your website or app, giving you the power to analyze, segment, and act on your data without writing code. Find out more Try Heap	Hotjar The next best thing to sitting beside someone browsing your site. See where they click, ask what they think, and learn why they drop off. Get started for free. Find out more Try Hotjar
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Heap

What is Heap.io?

Heap.io is an analytics platform that helps businesses track user behavior and gain insights into their customers.

It provides a comprehensive suite of tools to help businesses understand how their customers interact with their products and services.

Who Should Use Heap.io?

Heap.io is designed for businesses of all sizes, from small startups to large enterprises.

It is especially useful for businesses that need to track user behavior and gain insights into their customers.

Key Benefits and Features

• Real-time analytics: Heap.io provides real-time analytics, allowing businesses to quickly identify trends and make decisions based on the data.
• Automatic tracking: Heap.io automatically tracks user behavior, eliminating the need for manual data collection.
• Data visualization: Heap.io provides powerful data visualization tools to help businesses gain insights into their customers.
• Integrations: Heap.io integrates with a variety of third-party services, allowing businesses to easily connect their data with other systems.

How Does Heap.io Compare to its Competitors?

Heap.io is one of the leading analytics platforms on the market.

It offers a comprehensive suite of tools to help businesses track user behavior and gain insights into their customers.

Compared to its competitors, Heap.io stands out for its real-time analytics, automatic tracking, data visualization, and integrations.

Help & Support

What is Heap?

Heap is an analytics platform that automatically captures every user interaction in your web and mobile apps, giving you the power to answer big questions about your users and business.

What types of data does Heap capture?

Heap captures all user interactions, including page views, clicks, taps, form submissions, and more. Heap also captures user properties, such as device type, location, and user ID.

How does Heap capture data?

Heap captures data using a JavaScript snippet that is added to your web or mobile app. This snippet captures all user interactions and sends them to Heap for analysis.

What types of analysis can I do with Heap?

Heap provides a variety of analysis tools, including user segmentation, funnel analysis, A/B testing, and more. Heap also provides powerful visualizations to help you understand your data.

Does Heap integrate with other services?

Yes, Heap integrates with a variety of services, including Salesforce, Segment, Mixpanel, and more. Heap also provides an API for custom integrations.

Hotjar

Hotjar is an all-in-one analytics and feedback platform that helps businesses understand their website visitors and customers better.

It provides a suite of tools that allow users to collect data from their website and mobile app, analyze it, and gain insights to improve their user experience.

Hotjar is designed for businesses of all sizes, from small startups to large enterprises.

Key Benefits and Features

• Heatmaps: Visualize user behavior on your website or app by tracking clicks, taps, and mouse movements.
• Recordings: Watch recordings of real user sessions to understand how visitors interact with your website or app.
• Form Analysis: Analyze form submissions to identify areas of improvement.
• Surveys: Create surveys to collect feedback from your users.
• Polls: Ask questions to your users to gain insights into their needs and preferences.
• Funnels: Track user behavior across multiple pages to identify drop-off points.
• Incoming Feedback: Collect feedback from users directly on your website or app.

Who Should Use Hotjar?

Hotjar is designed for businesses of all sizes, from small startups to large enterprises. It is ideal for businesses that want to understand their website visitors and customers better, improve their user experience, and increase conversions.

How Does Hotjar Compare to Its Competitors?

Hotjar is a comprehensive analytics and feedback platform that offers a suite of tools to help businesses understand their website visitors and customers better.

It is more comprehensive than its competitors, which typically offer only one or two tools. Hotjar also offers a free plan, which is not available with most of its competitors.

Help & Support

What is Hotjar?

Hotjar is a powerful tool that reveals the online behavior and voice of your users. Through analysis of both your website's traffic and feedback you collect directly from users, Hotjar gives you the 'big picture' of how to improve your site's user experience and performance.

What features does Hotjar offer?

Hotjar offers a range of features to help you understand your users better. These include Heatmaps, Recordings, Funnels, Forms, Surveys, Recruiters, and Insights.

How does Hotjar work?

Hotjar works by tracking user behavior on your website. It records user clicks, taps, and mouse movements, as well as feedback from surveys and forms. This data is then analyzed to give you insights into how users interact with your website.

What browsers does Hotjar support?

Hotjar supports all modern browsers, including Chrome, Firefox, Safari, and Edge.

Does Hotjar work on mobile devices?

Yes, Hotjar works on both desktop and mobile devices.

Does Hotjar offer a free trial?

Yes, Hotjar offers a 14-day free trial for all plans.

Does Hotjar offer customer support?

Yes, Hotjar offers customer support via email and live chat.