Compare Heap Analytics and Hotjar

Comparison

Heap Analytics

Heap Analytics is a powerful analytics platform that helps you understand user behavior and optimize your product. It automatically captures every user interaction, so you can analyze user behavior without writing any code. Get insights into user engagement, retention, and conversion. Find out more
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Hotjar

The next best thing to sitting beside someone browsing your site. See where they click, ask what they think, and learn why they drop off. Get started for free. Find out more
Try Heap AnalyticsTry Hotjar
Why you should consider it
  • Hotjar has been used to collect over 1 billion responses from users
  • Hotjar has been used to collect over 10 billion pageviews
  • Hotjar has over 8 million users worldwide
What are the benefits?
  • Detailed Reports
  • Easy Setup
  • Real-Time Data
  • Secure Platform
  • Detailed Insights
  • Easy Setup
  • Real-Time Data
  • Real-Time Data
  • User-Friendly
Things to look out for
  • Costs
  • Data Security
  • Integrations
  • Scalability
  • Costly Pricing
  • Data Accuracy
  • Data Privacy
  • Data Privacy
  • Data Privacy
  • Data Security
  • Data Security
  • Data Security
Who is it for?
  • Business Analysts
  • Data Scientists
  • Marketing Professionals
  • Product Managers
  • Software Developers
  • UX Designers
  • Bloggers
  • Freelancers
  • Marketing Professionals
  • Product Managers
  • Small Business Owners
  • UX Designers
  • Web Designers
Features

Business Analysts

Heap Analytics

Heap Analytics is a web analytics platform that provides insights into user behavior and engagement.

It is designed to help businesses understand how their customers interact with their websites and apps.

Heap Analytics is used by companies of all sizes, from small startups to large enterprises.

Who Should Use Heap Analytics?

Heap Analytics is ideal for businesses that want to gain insights into user behavior and engagement.

It is especially useful for companies that need to track user activity across multiple platforms, such as websites, mobile apps, and other digital products.

Key Benefits and Features

How Heap Analytics Compares to Competitors

Heap Analytics is a powerful and comprehensive analytics platform that offers a range of features and benefits.

It is more user-friendly than many of its competitors, with an easy-to-use interface and no coding required.

Heap Analytics also offers more detailed reports and visualizations than many of its competitors, making it easier for businesses to make informed decisions.

Help & Support

What is Heap Analytics?
Heap Analytics is an analytics platform that automatically captures every user interaction in your web and mobile apps, giving you the power to answer important product questions without relying on engineers to instrument code.
What types of data does Heap Analytics capture?
Heap Analytics captures all user interactions with your web and mobile apps, including page views, clicks, taps, form submissions, and more.
How does Heap Analytics work?
Heap Analytics works by automatically capturing all user interactions with your web and mobile apps. This data is then stored in a secure, cloud-based data warehouse, where you can analyze it using Heap's powerful analytics tools.
What types of analysis can I do with Heap Analytics?
Heap Analytics provides powerful analytics tools that allow you to analyze user behavior, track user engagement, and measure the impact of product changes. You can also use Heap to segment users, track user journeys, and more.
How do I get started with Heap Analytics?
Getting started with Heap Analytics is easy. Simply sign up for a free trial, install the Heap tracking code on your website or mobile app, and start analyzing user behavior in minutes.

Hotjar

Hotjar is an all-in-one analytics and feedback platform that helps businesses understand their website visitors and customers better.

It provides a suite of tools that allow users to collect data from their website and mobile app, analyze it, and gain insights to improve their user experience.

Hotjar is designed for businesses of all sizes, from small startups to large enterprises.

Key Benefits and Features

Who Should Use Hotjar?

Hotjar is designed for businesses of all sizes, from small startups to large enterprises. It is ideal for businesses that want to understand their website visitors and customers better, improve their user experience, and increase conversions.

How Does Hotjar Compare to Its Competitors?

Hotjar is a comprehensive analytics and feedback platform that offers a suite of tools to help businesses understand their website visitors and customers better.

It is more comprehensive than its competitors, which typically offer only one or two tools. Hotjar also offers a free plan, which is not available with most of its competitors.

Help & Support

What is Hotjar?
Hotjar is a powerful tool that reveals the online behavior and voice of your users. Through analysis of both your website's traffic and feedback you collect directly from users, Hotjar gives you the 'big picture' of how to improve your site's user experience and performance.
What features does Hotjar offer?
Hotjar offers a range of features to help you understand your users better. These include Heatmaps, Recordings, Funnels, Forms, Surveys, Recruiters, and Insights.
How does Hotjar work?
Hotjar works by tracking user behavior on your website. It records user clicks, taps, and mouse movements, as well as feedback from surveys and forms. This data is then analyzed to give you insights into how users interact with your website.
What browsers does Hotjar support?
Hotjar supports all modern browsers, including Chrome, Firefox, Safari, and Edge.
Does Hotjar work on mobile devices?
Yes, Hotjar works on both desktop and mobile devices.
Does Hotjar offer a free trial?
Yes, Hotjar offers a 14-day free trial for all plans.
Does Hotjar offer customer support?
Yes, Hotjar offers customer support via email and live chat.

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