| Why you should consider it |
|---|
| - UserTesting has a customer satisfaction rating of 97%.
- UserTesting has delivered over 10 million user feedback sessions.
- UserTesting has helped over 25,000 companies improve their products and services.
|
| What are the benefits? |
|---|
- Customizable Surveys
- Real-Time Insights
| - Detailed Insights
- Easy Setup
- Fast Feedback
- Real Users
|
| Things to look out for |
|---|
- Limited customization options
| - Costly Service
- Limited Features
- No Customization
- Time-Consuming
|
| Who is it for? |
|---|
- E-commerce Businesses
- Mobile App Developers
- Product Managers
- Web Developers
| - Business Analysts
- Graphic Designers
- Marketing Professionals
- Product Managers
- UX Designers
- Web Developers
|
| Features |
|---|
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
Usabilla
Usabilla
Summary
- Usabilla is a user feedback and testing platform that helps businesses improve their digital products.
- It provides a range of tools to collect and analyse user feedback, including surveys, feedback forms, and in-page feedback widgets.
- Usabilla also offers user testing and research tools, such as live user testing and heatmaps, to help businesses understand how users interact with their products.
- It is suitable for businesses of all sizes and industries, including e-commerce, finance, travel, and more.
Key Benefits and Features
- Easy to use: Usabilla's platform is user-friendly and requires no coding or technical knowledge to set up and use.
- Flexible feedback options: Businesses can choose from a range of feedback tools and customise them to suit their needs.
- Powerful analytics: Usabilla's analytics tools provide detailed insights into user feedback and behaviour, allowing businesses to make data-driven decisions.
- Integration with other tools: Usabilla integrates with a range of other tools, including Google Analytics and Slack, to streamline workflows and improve efficiency.
- Excellent customer support: Usabilla provides dedicated support to its users, including a knowledge base, help centre, and email support.
Competitors
Usabilla's main competitors include:
- Hotjar: A user feedback and analytics tool that provides heatmaps, surveys, and user recordings.
- UserTesting: A user research platform that offers live user testing, surveys, and feedback tools.
- SurveyMonkey: A survey platform that allows businesses to create and send surveys to collect feedback from users.
Who Should Use It
Usabilla is suitable for businesses of all sizes and industries that want to improve their digital products by collecting and analysing user feedback.
It is particularly useful for:
- E-commerce businesses that want to optimise their online stores and increase conversions.
- Finance companies that need to ensure their digital products are secure and user-friendly.
- Travel companies that want to improve their booking process and customer experience.
Help & Support
How does Usabilla collect feedback?
Usabilla offers various feedback collection tools, including feedback buttons, surveys, and in-page feedback forms, that you can customize and embed on your website or mobile app.
Can I customize the look and feel of the feedback forms?
Yes, you can customize the feedback forms to match your brand's look and feel, and choose from various design templates and themes.
How does Usabilla analyze feedback?
Usabilla offers various analytics tools that help you to understand your customers' feedback and improve your digital products and services. These tools include sentiment analysis, word cloud, and feedback categorization.
Can I integrate Usabilla with other tools and platforms?
Yes, Usabilla offers integrations with various tools and platforms, such as Google Analytics, Slack, and Salesforce, to help you streamline your feedback collection and analysis process.
Is Usabilla GDPR compliant?
Yes, Usabilla is GDPR compliant and offers various features and tools to help you comply with GDPR regulations, such as data encryption, data retention policies, and data processing agreements.
What kind of support does Usabilla offer?
Usabilla offers various support options, including email support, phone support, and a knowledge base with articles, tutorials, and best practices.
What is Usabilla?
Usabilla is a platform that helps businesses to collect feedback from their customers and improve their digital products and services.
What kind of feedback can I collect with Usabilla?
You can collect feedback on anything related to your digital products and services, such as website design, user experience, content, and functionality.
UserTesting
UserTesting: A Comprehensive Overview
UserTesting is a user experience testing platform that helps businesses understand how their customers interact with their products. It provides insights into customer behavior, preferences, and feedback, allowing businesses to make informed decisions about their products and services.
UserTesting is designed to be easy to use and provides a range of features to help businesses get the most out of their user experience testing.
Who Should Use UserTesting?
UserTesting is ideal for businesses of all sizes that want to understand how their customers interact with their products. It is especially useful for businesses that are looking to improve their user experience, as it provides insights into customer behavior, preferences, and feedback.
Key Benefits and Features
- Easy to use platform
- Real-time insights into customer behavior
- Detailed feedback from customers
- Ability to compare user experience across different products
- Integration with other tools and services
How Does UserTesting Compare to Its Competitors?
UserTesting is one of the leading user experience testing platforms on the market. It offers a range of features and benefits that make it stand out from its competitors.
It is easy to use, provides real-time insights into customer behavior, and allows businesses to compare user experience across different products.
Additionally, it offers integration with other tools and services, making it a great choice for businesses looking to get the most out of their user experience testing.
Help & Support
What is UserTesting?
UserTesting is a platform that helps companies get feedback on their websites, apps, and prototypes from real people.
How does UserTesting work?
UserTesting works by connecting companies with real people who can provide feedback on their websites, apps, and prototypes. Companies can create tasks for testers to complete, and testers can provide feedback on their experiences with the product.
What types of feedback can I get from UserTesting?
UserTesting provides feedback on usability, design, and overall user experience. Testers can provide feedback on how easy it is to use the product, how intuitive the design is, and how enjoyable the experience is.
How long does it take to get feedback from UserTesting?
It typically takes about 24 hours to get feedback from UserTesting. Depending on the complexity of the task, it may take longer.
How do I get started with UserTesting?
Getting started with UserTesting is easy. Just sign up for an account and create a task for testers to complete. You can then review the feedback and make changes to your product based on the feedback you receive.