Compare Usabilla and Userlytics Comparison
Usabilla Usabilla helps companies improve their user experience and increase their customer satisfaction by providing feedback tools that enable customers to easily provide feedback on their digital products. Find out more Try Usabilla	Userlytics Leverage our state-of-the-art user research platform and global panel of more than 1.6 million to improve your customer and user experience. Find out more Try Userlytics
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Usabilla

Usabilla

Summary

• Usabilla is a user feedback and testing platform that helps businesses improve their digital products.
• It provides a range of tools to collect and analyse user feedback, including surveys, feedback forms, and in-page feedback widgets.
• Usabilla also offers user testing and research tools, such as live user testing and heatmaps, to help businesses understand how users interact with their products.
• It is suitable for businesses of all sizes and industries, including e-commerce, finance, travel, and more.

Key Benefits and Features

• Easy to use: Usabilla's platform is user-friendly and requires no coding or technical knowledge to set up and use.
• Flexible feedback options: Businesses can choose from a range of feedback tools and customise them to suit their needs.
• Powerful analytics: Usabilla's analytics tools provide detailed insights into user feedback and behaviour, allowing businesses to make data-driven decisions.
• Integration with other tools: Usabilla integrates with a range of other tools, including Google Analytics and Slack, to streamline workflows and improve efficiency.
• Excellent customer support: Usabilla provides dedicated support to its users, including a knowledge base, help centre, and email support.

Competitors

Usabilla's main competitors include:

• Hotjar: A user feedback and analytics tool that provides heatmaps, surveys, and user recordings.
• UserTesting: A user research platform that offers live user testing, surveys, and feedback tools.
• SurveyMonkey: A survey platform that allows businesses to create and send surveys to collect feedback from users.

Who Should Use It

Usabilla is suitable for businesses of all sizes and industries that want to improve their digital products by collecting and analysing user feedback.

It is particularly useful for:

• E-commerce businesses that want to optimise their online stores and increase conversions.
• Finance companies that need to ensure their digital products are secure and user-friendly.
• Travel companies that want to improve their booking process and customer experience.

Help & Support

How does Usabilla collect feedback?

Usabilla offers various feedback collection tools, including feedback buttons, surveys, and in-page feedback forms, that you can customize and embed on your website or mobile app.

Can I customize the look and feel of the feedback forms?

Yes, you can customize the feedback forms to match your brand's look and feel, and choose from various design templates and themes.

How does Usabilla analyze feedback?

Usabilla offers various analytics tools that help you to understand your customers' feedback and improve your digital products and services. These tools include sentiment analysis, word cloud, and feedback categorization.

Can I integrate Usabilla with other tools and platforms?

Yes, Usabilla offers integrations with various tools and platforms, such as Google Analytics, Slack, and Salesforce, to help you streamline your feedback collection and analysis process.

Is Usabilla GDPR compliant?

Yes, Usabilla is GDPR compliant and offers various features and tools to help you comply with GDPR regulations, such as data encryption, data retention policies, and data processing agreements.

What kind of support does Usabilla offer?

Usabilla offers various support options, including email support, phone support, and a knowledge base with articles, tutorials, and best practices.

What is Usabilla?

Usabilla is a platform that helps businesses to collect feedback from their customers and improve their digital products and services.

What kind of feedback can I collect with Usabilla?

You can collect feedback on anything related to your digital products and services, such as website design, user experience, content, and functionality.

Userlytics

Userlytics is a user experience testing platform that helps companies understand how their customers interact with their products.

It provides insights into user behavior, preferences, and opinions, allowing companies to make informed decisions about their products.

Userlytics is designed to be easy to use and provides a range of features to help companies get the most out of their user experience testing.

Who Should Use Userlytics?

Userlytics is designed for companies of all sizes who want to understand how their customers interact with their products.

It is particularly useful for companies who are looking to improve their user experience and make informed decisions about their products.

Key Benefits and Features

• Easy to use platform with a range of features
• Provides insights into user behavior, preferences, and opinions
• Ability to test products on a variety of devices
• Real-time feedback from users
• Detailed reports and analytics

How Userlytics Compares to Competitors

Userlytics is a comprehensive user experience testing platform that offers a range of features and benefits.

It is easy to use and provides detailed reports and analytics.

It is also more affordable than some of its competitors, making it a great option for companies of all sizes.