Compare Usabilla and Userlytics Comparison
Usabilla Usabilla helps companies improve their user experience and increase their customer satisfaction by providing feedback tools that enable customers to easily provide feedback on their digital products. Find out more Try Usabilla	Userlytics Leverage our state-of-the-art user research platform and global panel of more than 1.6 million to improve your customer and user experience. Find out more Try Userlytics
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Usabilla

Usabilla

Summary

• Usabilla is a user feedback and testing platform that helps businesses improve their digital products.
• It provides a range of tools to collect and analyse user feedback, including surveys, feedback forms, and in-page feedback widgets.
• Usabilla also offers user testing and research tools, such as live user testing and heatmaps, to help businesses understand how users interact with their products.
• It is suitable for businesses of all sizes and industries, including e-commerce, finance, travel, and more.

Key Benefits and Features

• Easy to use: Usabilla's platform is user-friendly and requires no coding or technical knowledge to set up and use.
• Flexible feedback options: Businesses can choose from a range of feedback tools and customise them to suit their needs.
• Powerful analytics: Usabilla's analytics tools provide detailed insights into user feedback and behaviour, allowing businesses to make data-driven decisions.
• Integration with other tools: Usabilla integrates with a range of other tools, including Google Analytics and Slack, to streamline workflows and improve efficiency.
• Excellent customer support: Usabilla provides dedicated support to its users, including a knowledge base, help centre, and email support.

Competitors

Usabilla's main competitors include:

• Hotjar: A user feedback and analytics tool that provides heatmaps, surveys, and user recordings.
• UserTesting: A user research platform that offers live user testing, surveys, and feedback tools.
• SurveyMonkey: A survey platform that allows businesses to create and send surveys to collect feedback from users.

Who Should Use It

Usabilla is suitable for businesses of all sizes and industries that want to improve their digital products by collecting and analysing user feedback.

It is particularly useful for:

• E-commerce businesses that want to optimise their online stores and increase conversions.
• Finance companies that need to ensure their digital products are secure and user-friendly.
• Travel companies that want to improve their booking process and customer experience.

Help & Support

How does Usabilla collect feedback?

Usabilla offers various feedback collection tools, including feedback buttons, surveys, and in-page feedback forms, that you can customize and embed on your website or mobile app.

Can I customize the look and feel of the feedback forms?

Yes, you can customize the feedback forms to match your brand's look and feel, and choose from various design templates and themes.

How does Usabilla analyze feedback?

Usabilla offers various analytics tools that help you to understand your customers' feedback and improve your digital products and services. These tools include sentiment analysis, word cloud, and feedback categorization.

Can I integrate Usabilla with other tools and platforms?

Yes, Usabilla offers integrations with various tools and platforms, such as Google Analytics, Slack, and Salesforce, to help you streamline your feedback collection and analysis process.

Is Usabilla GDPR compliant?

Yes, Usabilla is GDPR compliant and offers various features and tools to help you comply with GDPR regulations, such as data encryption, data retention policies, and data processing agreements.

What kind of support does Usabilla offer?

Usabilla offers various support options, including email support, phone support, and a knowledge base with articles, tutorials, and best practices.

What is Usabilla?

Usabilla is a platform that helps businesses to collect feedback from their customers and improve their digital products and services.

What kind of feedback can I collect with Usabilla?

You can collect feedback on anything related to your digital products and services, such as website design, user experience, content, and functionality.

Userlytics

Userlytics is a comprehensive user testing platform that helps businesses gain valuable insights into their products and services. It enables companies to quickly and easily test their websites, apps, and other digital products with real users.

With Userlytics, businesses can get feedback from users in real-time, allowing them to make informed decisions about their products and services.

Who Should Use Userlytics?

Userlytics is ideal for businesses of all sizes, from startups to large enterprises. It is especially useful for companies that are looking to gain insights into their products and services quickly and easily. Userlytics is also great for companies that need to test their products with real users in order to make informed decisions.

Key Benefits and Features

• Real-time feedback from users
• Easy to use platform
• Comprehensive analytics and reporting
• Ability to test websites, apps, and other digital products
• Integration with popular tools such as Slack, JIRA, and Trello

How Does Userlytics Compare to Its Competitors?

Userlytics is a comprehensive user testing platform that offers a wide range of features and benefits. It is easy to use and provides real-time feedback from users.

It also offers comprehensive analytics and reporting, as well as integration with popular tools such as Slack, JIRA, and Trello.

Compared to its competitors, Userlytics is a great choice for businesses looking for a comprehensive user testing platform.

Help & Support

What is Userlytics?

Userlytics is a user experience testing platform that helps companies understand how their customers interact with their products and services.

What types of tests can I run with Userlytics?

Userlytics offers a variety of user experience testing services, including usability testing, concept testing, survey testing, and more.

How do I get started with Userlytics?

Getting started with Userlytics is easy. Simply create an account, set up your test, and launch it to your target audience.

What kind of data does Userlytics provide?

Userlytics provides detailed data on user behavior, including task completion rates, time on task, and user sentiment.

How long does it take to get results from Userlytics?

The time it takes to get results from Userlytics depends on the type of test you are running. Generally, you can expect to receive results within a few days.

What kind of support does Userlytics offer?

Userlytics offers a variety of support options, including live chat, email, and phone support.