Compare Smartsheet and UserVoice

Comparison

Smartsheet Logo

Smartsheet

Smartsheet enables teams to manage projects, automate processes & scale programs in one powerful platform. Maintain visibility & keep distributed teams connected. Find out more

UserVoice

B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently. Find out more
Try SmartsheetTry UserVoice
Why you should consider it
  • Smartsheet has been recognized as a Leader in Gartner’s Magic Quadrant for Collaborative Work Management Tools for five years in a row.
  • Smartsheet has over 90,000 customers worldwide, including 75% of the Fortune 500 companies.
  • Smartsheet’s customers have reported a 431% ROI within three years of using the platform.
  • Uservoice has been featured in the Wall Street Journal, Forbes, and TechCrunch
  • Uservoice has been trusted by over 200,000 companies worldwide
  • Uservoice has been used to collect over 1 billion customer feedbacks
What are the benefits?
  • Automated Workflows
  • Customizable Templates
  • Efficient Work Management
  • Real-Time Collaboration
  • Customizable Widgets
  • Detailed Reports
  • Easy Setup
  • Flexible Plans
Things to look out for
  • Limited customization options
  • No Offline Access
  • Pricing can be high
  • Steep Learning Curve
  • Costly
  • Limited Features
  • No Customization
  • No Integrations
Who is it for?
  • Business Analysts
  • Construction Managers
  • Education Professionals
  • Engineers
  • Event Planners
  • Finance and Accounting Professionals
  • Human Resources Professionals
  • IT Managers
  • Non-profit Organisations
  • Operations Managers
  • Project Managers
  • Sales and Marketing Professionals
  • Team Leaders
  • Business Owners
  • Customer Service Representatives
  • Designers
  • Marketing Professionals
  • Product Managers
  • Software Developers
Features

Business Analysts

Smartsheet

Smartsheet: A Powerful Tool for Organizing and Managing Work

Summary

Smartsheet is a cloud-based platform that enables teams to collaborate, manage work, and automate processes.

It offers a range of features and benefits that make it an ideal tool for businesses of all sizes and industries.

Who Should Use Smartsheet?

Smartsheet is suitable for anyone who needs to manage projects, tasks, and workflows.

It is particularly useful for teams working remotely or across different locations.

Key Benefits and Features

Competitors

While there are several other project management tools available, Smartsheet sets itself apart with its powerful automation capabilities and integration with other platforms.

It also offers a range of pricing options to suit different budgets and needs.

Help & Support

What support options are available for Smartsheet?
Smartsheet offers a range of support options, including a knowledge base, community forum, and email and phone support. It also offers training and consulting services for organizations that need additional help.
How does Smartsheet help with project management?
Smartsheet provides a centralized platform for project management, allowing teams to collaborate on tasks, set deadlines, track progress, and report on project status. It also offers Gantt charts and other project management tools to help teams stay on track.
What integrations does Smartsheet offer?
Smartsheet offers integrations with a range of popular business tools, including Microsoft Office, Google Drive, Salesforce, Jira, and Slack, among others.
How can I get started with Smartsheet?
You can sign up for a free trial of Smartsheet on the company's website. Once you've signed up, you can start exploring the platform's features and capabilities.
Is Smartsheet secure?
Yes, Smartsheet is designed with security in mind, and the platform is SOC 2 Type II certified. It also offers a range of security features, including two-factor authentication, SAML SSO, and access controls.
What types of organizations use Smartsheet?
Smartsheet is used by organizations of all sizes, from small businesses to large enterprises. It is used across a range of industries, including healthcare, finance, government, and education, among others.
Can Smartsheet be used for personal tasks?
Yes, Smartsheet can be used for personal tasks, such as managing to-do lists or planning home renovations. The platform is flexible and can be customized to meet individual needs.
What is Smartsheet?
Smartsheet is a cloud-based platform that allows organizations of all sizes to plan, capture, manage, automate, and report on work across the business, empowering you to move faster, drive innovation, and achieve more.
What are the key features of Smartsheet?
Smartsheet offers a range of features including project management, task management, resource management, collaboration, reporting, automation, and integrations.

UserVoice

Uservoice: A Comprehensive Customer Service Platform


Uservoice is a comprehensive customer service platform that helps businesses and organizations provide better customer service.

It offers a range of features, including ticketing, customer feedback, and customer engagement tools.

It is designed to help businesses and organizations manage customer service more efficiently and effectively.

Who Should Use Uservoice?


Uservoice is ideal for businesses and organizations of all sizes that need to provide better customer service.

It is especially useful for businesses and organizations that need to manage customer service more efficiently and effectively.

Key Benefits and Features

How Does Uservoice Compare to Its Competitors?


Uservoice is a comprehensive customer service platform that offers a range of features and tools.

It is designed to help businesses and organizations manage customer service more efficiently and effectively.

It is competitively priced and offers a range of integrations with other customer service platforms.

Help & Support

Does UserVoice offer customer support?
Yes, UserVoice offers customer support via email, phone, and live chat.
Does UserVoice offer customer support?
Yes, UserVoice offers customer support via email, phone, and live chat.
Does UserVoice offer a free trial?
Yes, UserVoice offers a free 14-day trial.
What is UserVoice?
UserVoice is a customer service and feedback platform that helps companies understand and act on customer feedback.
What features does UserVoice offer?
UserVoice offers a range of features, including customer service ticketing, feedback forums, customer surveys, and more.
What is UserVoice?
UserVoice is a customer service and feedback platform that helps companies understand and act on customer feedback.
How does UserVoice help companies?
UserVoice helps companies understand customer feedback and act on it quickly and effectively. It also helps companies provide better customer service and build better relationships with their customers.
What features does UserVoice offer?
UserVoice offers a range of features, including customer service ticketing, feedback forums, customer surveys, and more.
What platforms does UserVoice support?
UserVoice supports web, mobile, and desktop platforms.
How does UserVoice help companies?
UserVoice helps companies understand customer feedback and act on it quickly and effectively. It also helps companies provide better customer service and build better relationships with their customers.
Does UserVoice offer a free trial?
Yes, UserVoice offers a free 14-day trial.
What platforms does UserVoice support?
UserVoice supports web, mobile, and desktop platforms.

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