Compare Smartlook and UserTesting

Comparison

Smartlook Logo

Smartlook

Smartlook records every user on websites and in mobile apps. More than 300,000 happy users. ✓ Try it for free. ✓ Find out more

UserTesting

Whether you're focused on UI, UX Research, Design, or CX, with the UserTesting Platform you can get customer feedback to improve digital experiences and drive innovation Find out more
Try SmartlookTry UserTesting
Why you should consider it
  • Smartlook has a 4.8/5 star rating on G2 Crowd
  • Smartlook has been featured in Forbes, TechCrunch, and Entrepreneur Magazine
  • Smartlook has been used by over 10,000 companies worldwide
  • UserTesting has a customer satisfaction rating of 97%.
  • UserTesting has delivered over 10 million user feedback sessions.
  • UserTesting has helped over 25,000 companies improve their products and services.
What are the benefits?
  • Detailed Insights
  • Easy Setup
  • Real-Time Data
  • User-Friendly
  • Detailed Insights
  • Easy Setup
  • Fast Feedback
  • Real Users
Things to look out for
  • Costs Involved
  • Data Security
  • Data Storage
  • User Experience
  • Costly Service
  • Limited Features
  • No Customization
  • Time-Consuming
Who is it for?
  • Bloggers
  • Business Analysts
  • Content Creators
  • Developers
  • Growth Hackers
  • Marketers
  • Product Managers
  • UX Designers
  • Business Analysts
  • Graphic Designers
  • Marketing Professionals
  • Product Managers
  • UX Designers
  • Web Developers
Features

Bloggers

Smartlook

What is Smartlook?

Smartlook is a website analytics and user experience platform that helps businesses understand how their customers interact with their websites.

It provides insights into user behavior, allowing businesses to make data-driven decisions to improve their websites and increase conversions.

Who Should Use Smartlook?

Smartlook is ideal for businesses of all sizes that want to gain insights into their website visitors and improve their user experience.

It is especially useful for e-commerce businesses, as it provides detailed information about customer behavior and can help them optimize their websites for better conversions.

Key Benefits and Features

How Does Smartlook Compare to its Competitors?

Smartlook is a powerful website analytics and user experience platform that provides detailed insights into user behavior.

It is more comprehensive than its competitors, as it provides real-time analytics, heatmaps, session recordings, and integrations with popular analytics and marketing tools.

It is also more affordable than its competitors, making it an attractive option for businesses of all sizes.

Help & Support

What is Smartlook?
Smartlook is a website and app analytics tool that helps you understand how visitors interact with your website or app. It records user sessions and provides insights into user behavior, allowing you to optimize your website or app for better user experience.
What features does Smartlook offer?
Smartlook offers a range of features, including session recordings, heatmaps, funnels, form analytics, and more. It also provides powerful segmentation capabilities, allowing you to analyze user behavior in detail.
How does Smartlook work?
Smartlook works by recording user sessions on your website or app. It then provides insights into user behavior, allowing you to optimize your website or app for better user experience.
What platforms does Smartlook support?
Smartlook supports websites and apps on all major platforms, including iOS, Android, Windows, Mac, and web.
Does Smartlook offer a free trial?
Yes, Smartlook offers a 14-day free trial. You can sign up for the trial and start using Smartlook without any commitment.
Does Smartlook offer customer support?
Yes, Smartlook offers customer support via email and live chat. You can also find helpful resources in the Smartlook Knowledge Base.

UserTesting

UserTesting: A Comprehensive Overview

UserTesting is a user experience testing platform that helps businesses understand how their customers interact with their products. It provides insights into customer behavior, preferences, and feedback, allowing businesses to make informed decisions about their products and services.

UserTesting is designed to be easy to use and provides a range of features to help businesses get the most out of their user experience testing.

Who Should Use UserTesting?

UserTesting is ideal for businesses of all sizes that want to understand how their customers interact with their products. It is especially useful for businesses that are looking to improve their user experience, as it provides insights into customer behavior, preferences, and feedback.

Key Benefits and Features

How Does UserTesting Compare to Its Competitors?

UserTesting is one of the leading user experience testing platforms on the market. It offers a range of features and benefits that make it stand out from its competitors.

It is easy to use, provides real-time insights into customer behavior, and allows businesses to compare user experience across different products.

Additionally, it offers integration with other tools and services, making it a great choice for businesses looking to get the most out of their user experience testing.

Help & Support

What is UserTesting?
UserTesting is a platform that helps companies get feedback on their websites, apps, and prototypes from real people.
How does UserTesting work?
UserTesting works by connecting companies with real people who can provide feedback on their websites, apps, and prototypes. Companies can create tasks for testers to complete, and testers can provide feedback on their experiences with the product.
What types of feedback can I get from UserTesting?
UserTesting provides feedback on usability, design, and overall user experience. Testers can provide feedback on how easy it is to use the product, how intuitive the design is, and how enjoyable the experience is.
How long does it take to get feedback from UserTesting?
It typically takes about 24 hours to get feedback from UserTesting. Depending on the complexity of the task, it may take longer.
How do I get started with UserTesting?
Getting started with UserTesting is easy. Just sign up for an account and create a task for testers to complete. You can then review the feedback and make changes to your product based on the feedback you receive.

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