Compare ServiceDesk Plus and UserVoice

Comparison

ServiceDesk Plus

ServiceDesk Plus is an IT service desk and asset management software that helps IT teams deliver better services. It offers features like ticketing, asset tracking, self-service portal, knowledge base, and more. It helps IT teams automate processes, reduce costs, and improve customer satisfaction. Find out more

UserVoice

B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently. Find out more
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Why you should consider it
  • Uservoice has been featured in the Wall Street Journal, Forbes, and TechCrunch
  • Uservoice has been trusted by over 200,000 companies worldwide
  • Uservoice has been used to collect over 1 billion customer feedbacks
What are the benefits?
  • Easy Setup
  • Excellent Support
  • Flexible Pricing
  • Customizable Widgets
  • Detailed Reports
  • Easy Setup
  • Flexible Plans
Things to look out for
  • Costs
  • Integration
  • Support
  • Training
  • Costly
  • Limited Features
  • No Customization
  • No Integrations
Who is it for?
  • Business Analysts
  • IT Professionals
  • Network Administrators
  • Software Developers
  • System Administrators
  • Business Owners
  • Customer Service Representatives
  • Designers
  • Marketing Professionals
  • Product Managers
  • Software Developers
Features

Business Analysts

ServiceDesk Plus

ServiceDesk Plus is a cloud-based help desk and asset management software that helps organizations manage their IT services.

It is designed to help IT teams manage incidents, requests, assets, and more.

It is used by organizations of all sizes, from small businesses to large enterprises.

Who Should Use ServiceDesk Plus?

ServiceDesk Plus is ideal for IT teams that need to manage incidents, requests, assets, and more.

It is suitable for organizations of all sizes, from small businesses to large enterprises.

Key Benefits and Features

How Does ServiceDesk Plus Compare to its Competitors?

ServiceDesk Plus is a comprehensive help desk and asset management solution that offers a wide range of features and benefits.

It is competitively priced and offers a range of integrations with other IT systems.

It is also easy to use and provides a self-service portal for end users.

Help & Support

What is ServiceDesk Plus?
ServiceDesk Plus is a comprehensive IT help desk software with integrated asset and project management capabilities. It helps IT teams to manage incidents, problems, changes, releases, assets, and service requests in a single platform.
What are the features of ServiceDesk Plus?
ServiceDesk Plus offers a wide range of features such as incident management, problem management, change management, release management, asset management, service request management, knowledge base, self-service portal, and more.
What platforms does ServiceDesk Plus support?
ServiceDesk Plus is available as a cloud-based solution and as an on-premise solution. It supports Windows, Linux, and Mac OS.
Does ServiceDesk Plus offer a mobile app?
Yes, ServiceDesk Plus offers a mobile app for Android and iOS devices. The app allows users to access their help desk tickets, view asset details, and more.
Does ServiceDesk Plus offer a free trial?
Yes, ServiceDesk Plus offers a free trial for 30 days. You can sign up for the trial and explore the features of the software.

UserVoice

Uservoice: A Comprehensive Customer Service Platform


Uservoice is a comprehensive customer service platform that helps businesses and organizations provide better customer service.

It offers a range of features, including ticketing, customer feedback, and customer engagement tools.

It is designed to help businesses and organizations manage customer service more efficiently and effectively.

Who Should Use Uservoice?


Uservoice is ideal for businesses and organizations of all sizes that need to provide better customer service.

It is especially useful for businesses and organizations that need to manage customer service more efficiently and effectively.

Key Benefits and Features

How Does Uservoice Compare to Its Competitors?


Uservoice is a comprehensive customer service platform that offers a range of features and tools.

It is designed to help businesses and organizations manage customer service more efficiently and effectively.

It is competitively priced and offers a range of integrations with other customer service platforms.

Help & Support

Does UserVoice offer customer support?
Yes, UserVoice offers customer support via email, phone, and live chat.
Does UserVoice offer customer support?
Yes, UserVoice offers customer support via email, phone, and live chat.
Does UserVoice offer a free trial?
Yes, UserVoice offers a free 14-day trial.
What is UserVoice?
UserVoice is a customer service and feedback platform that helps companies understand and act on customer feedback.
What features does UserVoice offer?
UserVoice offers a range of features, including customer service ticketing, feedback forums, customer surveys, and more.
What is UserVoice?
UserVoice is a customer service and feedback platform that helps companies understand and act on customer feedback.
How does UserVoice help companies?
UserVoice helps companies understand customer feedback and act on it quickly and effectively. It also helps companies provide better customer service and build better relationships with their customers.
What features does UserVoice offer?
UserVoice offers a range of features, including customer service ticketing, feedback forums, customer surveys, and more.
What platforms does UserVoice support?
UserVoice supports web, mobile, and desktop platforms.
How does UserVoice help companies?
UserVoice helps companies understand customer feedback and act on it quickly and effectively. It also helps companies provide better customer service and build better relationships with their customers.
Does UserVoice offer a free trial?
Yes, UserVoice offers a free 14-day trial.
What platforms does UserVoice support?
UserVoice supports web, mobile, and desktop platforms.

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