Lookback

Lookback.io: A Summary

What is Lookback.io?

Lookback.io is a user research platform that allows you to conduct user research remotely.

It provides a range of tools and features to help you understand your users better and improve your product or service.

Who should use Lookback.io?

Lookback.io is ideal for businesses and organisations that want to conduct user research remotely.

It is particularly useful for those who have a global user base or cannot conduct in-person research due to logistical or financial constraints.

Key Benefits and Features

• Remote user research: Conduct user research from anywhere in the world.
• Screen sharing: Share your screen with participants to observe how they interact with your product or service.
• Mobile testing: Test your product or service on mobile devices.
• Video recording: Record user sessions for future reference.
• Collaboration: Invite team members to observe user sessions and share insights.
• Real-time chat: Communicate with participants during user sessions.

How Lookback.io Compares with its Competitors

Lookback.io is a popular user research platform, but it does have competitors.

Here are some key differences:

Lookback.io vs. UserTesting

• UserTesting is more expensive than Lookback.io.
• Lookback.io has more advanced features, such as mobile testing and real-time chat.
• UserTesting has a larger participant pool.

Lookback.io vs. Validately

• Validately is more affordable than Lookback.io.
• Lookback.io has more advanced features, such as mobile testing and real-time chat.
• Validately has a larger participant pool.

Help & Support

What types of user research can be done with Lookback?

With Lookback, you can do remote moderated research, remote unmoderated research, and in-person research. It allows for both real-time and self-test user testing.

How does Lookback ensure data privacy and security?

Lookback is committed to protecting the privacy and security of data. It complies with GDPR and other data protection laws. All data is encrypted both at rest and in transit.

Can I integrate Lookback with other tools?

Yes, Lookback can be integrated with a variety of tools such as Slack, Jira, and Trello. This allows you to share insights and collaborate with your team more effectively.

Can I customize the Lookback interface for my brand?

Yes, Lookback allows you to customize the interface with your brand's logo and color scheme. This helps to provide a consistent experience for your participants.

How do I invite participants to a Lookback session?

You can invite participants to a Lookback session via email or by sharing a link. Participants do not need to install any software to join the session.

What kind of analytics does Lookback provide?

Lookback provides a variety of analytics including session duration, participant engagement, and interaction heatmaps. It also allows you to tag and annotate sessions for further analysis.

Can I export data from Lookback?

Yes, you can export data from Lookback in various formats including CSV, MP4, and GIF. This allows you to analyze the data in other tools or share it with stakeholders.

What kind of support does Lookback offer?

Lookback offers a variety of support options including a comprehensive help center, email support, and live chat support. They also provide a variety of resources such as guides and tutorials to help you get started.

What is Lookback?

Lookback is a user research platform that allows companies to conduct remote user research in real time or self-test mode. It provides tools for recording, observing, analyzing, and sharing user interactions.

Which platforms does Lookback support?

Lookback supports iOS, Android and desktop platforms. For desktop, it supports both macOS and Windows.

Zeplin

Zeplin.io is a web-based application that provides a platform for designers and developers to collaborate on projects.

It is a cloud-based tool that allows designers to upload their designs and share them with developers in a way that is easy to understand and implement.

The tool is designed to streamline the design-to-development process, making it faster and more efficient.

Who Should Use Zeplin.io?

• Designers who want to share their designs with developers in a way that is easy to understand and implement.
• Developers who want to get a better understanding of the design and how it should be implemented.
• Project managers who want to streamline the design-to-development process and improve collaboration between designers and developers.

Key Benefits and Features of Zeplin.io

• Easy collaboration between designers and developers.
• Efficient design-to-development process.
• Automated asset generation.
• Easy access to design specifications.
• Easy integration with other tools.
• Ability to comment on designs and provide feedback.

How Does Zeplin.io Compare with Its Competitors?

Zeplin.io is a unique tool that offers a number of benefits that are not available with its competitors.

For example, it allows for easy collaboration between designers and developers, and it streamlines the design-to-development process.

It also offers automated asset generation, easy access to design specifications, and easy integration with other tools.

These features make Zeplin.io a valuable tool for anyone who is involved in the design-to-development process.

Help & Support

Can I customize the design specs in Zeplin?

Yes, you can customize the design specs in Zeplin to match your project's needs.

How do I get started with Zeplin?

You can sign up for a free account on the Zeplin website and start creating and sharing your designs.

What is Zeplin?

Zeplin is a collaboration tool for designers and developers to create, share, and collaborate on designs.

What file types can I import to Zeplin?

Zeplin supports Sketch, Adobe XD, Figma, and Photoshop files.

Can I use Zeplin for free?

Zeplin offers a free plan with limited features. Paid plans with additional features are also available.

How do I share designs with my team?

You can share designs with your team by inviting them to your project in Zeplin. They can then view and comment on the designs.

What is the difference between a styleguide and a component?

A styleguide is a collection of design elements and guidelines for a project, while a component is a specific design element that can be reused throughout the project.

Can I export code from Zeplin?

Zeplin offers code snippets for CSS, Swift, Android, and React Native. You can also export assets and specs for your designs.

Does Zeplin integrate with other tools?

Yes, Zeplin integrates with tools such as Jira, Trello, Slack, and Asana.

Is Zeplin secure?

Zeplin takes security seriously and uses industry-standard encryption and security measures to protect your designs and data.