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Lookback Lookback is a user experience research platform that helps you understand how people use your product and make better decisions in product development. Find out more Try Lookback	UXCam UXCam is an experience analytics solution for mobile apps. Session replay, heatmaps, funnel analytics, and quantitative analytics make UXCam a complete enterprise analytics solution for deeply understanding user behavior. Book a short demo today. Find out more Try UXCam
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Lookback

Lookback.io: A Summary

What is Lookback.io?

Lookback.io is a user research platform that allows you to conduct user research remotely.

It provides a range of tools and features to help you understand your users better and improve your product or service.

Who should use Lookback.io?

Lookback.io is ideal for businesses and organisations that want to conduct user research remotely.

It is particularly useful for those who have a global user base or cannot conduct in-person research due to logistical or financial constraints.

Key Benefits and Features

• Remote user research: Conduct user research from anywhere in the world.
• Screen sharing: Share your screen with participants to observe how they interact with your product or service.
• Mobile testing: Test your product or service on mobile devices.
• Video recording: Record user sessions for future reference.
• Collaboration: Invite team members to observe user sessions and share insights.
• Real-time chat: Communicate with participants during user sessions.

How Lookback.io Compares with its Competitors

Lookback.io is a popular user research platform, but it does have competitors.

Here are some key differences:

Lookback.io vs. UserTesting

• UserTesting is more expensive than Lookback.io.
• Lookback.io has more advanced features, such as mobile testing and real-time chat.
• UserTesting has a larger participant pool.

Lookback.io vs. Validately

• Validately is more affordable than Lookback.io.
• Lookback.io has more advanced features, such as mobile testing and real-time chat.
• Validately has a larger participant pool.

Help & Support

What types of user research can be done with Lookback?

With Lookback, you can do remote moderated research, remote unmoderated research, and in-person research. It allows for both real-time and self-test user testing.

How does Lookback ensure data privacy and security?

Lookback is committed to protecting the privacy and security of data. It complies with GDPR and other data protection laws. All data is encrypted both at rest and in transit.

Can I integrate Lookback with other tools?

Yes, Lookback can be integrated with a variety of tools such as Slack, Jira, and Trello. This allows you to share insights and collaborate with your team more effectively.

Can I customize the Lookback interface for my brand?

Yes, Lookback allows you to customize the interface with your brand's logo and color scheme. This helps to provide a consistent experience for your participants.

How do I invite participants to a Lookback session?

You can invite participants to a Lookback session via email or by sharing a link. Participants do not need to install any software to join the session.

What kind of analytics does Lookback provide?

Lookback provides a variety of analytics including session duration, participant engagement, and interaction heatmaps. It also allows you to tag and annotate sessions for further analysis.

Can I export data from Lookback?

Yes, you can export data from Lookback in various formats including CSV, MP4, and GIF. This allows you to analyze the data in other tools or share it with stakeholders.

What kind of support does Lookback offer?

Lookback offers a variety of support options including a comprehensive help center, email support, and live chat support. They also provide a variety of resources such as guides and tutorials to help you get started.

What is Lookback?

Lookback is a user research platform that allows companies to conduct remote user research in real time or self-test mode. It provides tools for recording, observing, analyzing, and sharing user interactions.

Which platforms does Lookback support?

Lookback supports iOS, Android and desktop platforms. For desktop, it supports both macOS and Windows.

UXCam

UXCam is a comprehensive user experience analysis tool that helps businesses understand how their customers interact with their products. It provides detailed insights into user behavior, enabling businesses to identify areas of improvement and optimize their user experience.

UXCam is suitable for businesses of all sizes, from small startups to large enterprises.

Key Benefits and Features

• Detailed user analytics: UXCam provides detailed insights into user behavior, enabling businesses to identify areas of improvement and optimize their user experience.
• Easy to use: UXCam is easy to set up and use, with a simple user interface and intuitive navigation.
• Competitive pricing: UXCam offers competitive pricing plans for businesses of all sizes.
• Integrations: UXCam integrates with popular analytics tools such as Google Analytics and Mixpanel.
• Support: UXCam provides 24/7 customer support.

How Does UXCam Compare to Its Competitors?

UXCam is a comprehensive user experience analysis tool that offers a range of features and benefits. It is competitively priced and integrates with popular analytics tools.

Compared to its competitors, UXCam offers a more comprehensive set of features and a simpler user interface.

Help & Support

What is UXCam?

UXCam is a user experience analytics platform that helps product teams understand how users interact with their mobile and web applications.

What platforms does UXCam support?

UXCam supports iOS, Android, React Native, and web applications.

What type of data does UXCam collect?

UXCam collects user session recordings, user events, user properties, and user paths.

Does UXCam offer a free trial?

Yes, UXCam offers a 14-day free trial for all plans.

Does UXCam offer customer support?

Yes, UXCam offers customer support via email and live chat.

Does UXCam offer integrations with other tools?

Yes, UXCam offers integrations with popular tools such as Slack, Jira, and Zendesk.