Compare Lookback and Userlytics Comparison
Lookback Lookback is a user experience research platform that helps you understand how people use your product and make better decisions in product development. Find out more Try Lookback	Userlytics Leverage our state-of-the-art user research platform and global panel of more than 1.6 million to improve your customer and user experience. Find out more Try Userlytics
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Lookback

Lookback.io: A Summary

What is Lookback.io?

Lookback.io is a user research platform that allows you to conduct user research remotely.

It provides a range of tools and features to help you understand your users better and improve your product or service.

Who should use Lookback.io?

Lookback.io is ideal for businesses and organisations that want to conduct user research remotely.

It is particularly useful for those who have a global user base or cannot conduct in-person research due to logistical or financial constraints.

Key Benefits and Features

• Remote user research: Conduct user research from anywhere in the world.
• Screen sharing: Share your screen with participants to observe how they interact with your product or service.
• Mobile testing: Test your product or service on mobile devices.
• Video recording: Record user sessions for future reference.
• Collaboration: Invite team members to observe user sessions and share insights.
• Real-time chat: Communicate with participants during user sessions.

How Lookback.io Compares with its Competitors

Lookback.io is a popular user research platform, but it does have competitors.

Here are some key differences:

Lookback.io vs. UserTesting

• UserTesting is more expensive than Lookback.io.
• Lookback.io has more advanced features, such as mobile testing and real-time chat.
• UserTesting has a larger participant pool.

Lookback.io vs. Validately

• Validately is more affordable than Lookback.io.
• Lookback.io has more advanced features, such as mobile testing and real-time chat.
• Validately has a larger participant pool.

Help & Support

What types of user research can be done with Lookback?

With Lookback, you can do remote moderated research, remote unmoderated research, and in-person research. It allows for both real-time and self-test user testing.

How does Lookback ensure data privacy and security?

Lookback is committed to protecting the privacy and security of data. It complies with GDPR and other data protection laws. All data is encrypted both at rest and in transit.

Can I integrate Lookback with other tools?

Yes, Lookback can be integrated with a variety of tools such as Slack, Jira, and Trello. This allows you to share insights and collaborate with your team more effectively.

Can I customize the Lookback interface for my brand?

Yes, Lookback allows you to customize the interface with your brand's logo and color scheme. This helps to provide a consistent experience for your participants.

How do I invite participants to a Lookback session?

You can invite participants to a Lookback session via email or by sharing a link. Participants do not need to install any software to join the session.

What kind of analytics does Lookback provide?

Lookback provides a variety of analytics including session duration, participant engagement, and interaction heatmaps. It also allows you to tag and annotate sessions for further analysis.

Can I export data from Lookback?

Yes, you can export data from Lookback in various formats including CSV, MP4, and GIF. This allows you to analyze the data in other tools or share it with stakeholders.

What kind of support does Lookback offer?

Lookback offers a variety of support options including a comprehensive help center, email support, and live chat support. They also provide a variety of resources such as guides and tutorials to help you get started.

What is Lookback?

Lookback is a user research platform that allows companies to conduct remote user research in real time or self-test mode. It provides tools for recording, observing, analyzing, and sharing user interactions.

Which platforms does Lookback support?

Lookback supports iOS, Android and desktop platforms. For desktop, it supports both macOS and Windows.

Userlytics

Userlytics is a comprehensive user testing platform that helps businesses gain valuable insights into their products and services. It enables companies to quickly and easily test their websites, apps, and other digital products with real users.

With Userlytics, businesses can get feedback from users in real-time, allowing them to make informed decisions about their products and services.

Who Should Use Userlytics?

Userlytics is ideal for businesses of all sizes, from startups to large enterprises. It is especially useful for companies that are looking to gain insights into their products and services quickly and easily. Userlytics is also great for companies that need to test their products with real users in order to make informed decisions.

Key Benefits and Features

• Real-time feedback from users
• Easy to use platform
• Comprehensive analytics and reporting
• Ability to test websites, apps, and other digital products
• Integration with popular tools such as Slack, JIRA, and Trello

How Does Userlytics Compare to Its Competitors?

Userlytics is a comprehensive user testing platform that offers a wide range of features and benefits. It is easy to use and provides real-time feedback from users.

It also offers comprehensive analytics and reporting, as well as integration with popular tools such as Slack, JIRA, and Trello.

Compared to its competitors, Userlytics is a great choice for businesses looking for a comprehensive user testing platform.

Help & Support

What is Userlytics?

Userlytics is a user experience testing platform that helps companies understand how their customers interact with their products and services.

What types of tests can I run with Userlytics?

Userlytics offers a variety of user experience testing services, including usability testing, concept testing, survey testing, and more.

How do I get started with Userlytics?

Getting started with Userlytics is easy. Simply create an account, set up your test, and launch it to your target audience.

What kind of data does Userlytics provide?

Userlytics provides detailed data on user behavior, including task completion rates, time on task, and user sentiment.

How long does it take to get results from Userlytics?

The time it takes to get results from Userlytics depends on the type of test you are running. Generally, you can expect to receive results within a few days.

What kind of support does Userlytics offer?

Userlytics offers a variety of support options, including live chat, email, and phone support.