Lookback

Lookback.io: A Summary

What is Lookback.io?

Lookback.io is a user research platform that allows you to conduct user research remotely.

It provides a range of tools and features to help you understand your users better and improve your product or service.

Who should use Lookback.io?

Lookback.io is ideal for businesses and organisations that want to conduct user research remotely.

It is particularly useful for those who have a global user base or cannot conduct in-person research due to logistical or financial constraints.

Key Benefits and Features

• Remote user research: Conduct user research from anywhere in the world.
• Screen sharing: Share your screen with participants to observe how they interact with your product or service.
• Mobile testing: Test your product or service on mobile devices.
• Video recording: Record user sessions for future reference.
• Collaboration: Invite team members to observe user sessions and share insights.
• Real-time chat: Communicate with participants during user sessions.

How Lookback.io Compares with its Competitors

Lookback.io is a popular user research platform, but it does have competitors.

Here are some key differences:

Lookback.io vs. UserTesting

• UserTesting is more expensive than Lookback.io.
• Lookback.io has more advanced features, such as mobile testing and real-time chat.
• UserTesting has a larger participant pool.

Lookback.io vs. Validately

• Validately is more affordable than Lookback.io.
• Lookback.io has more advanced features, such as mobile testing and real-time chat.
• Validately has a larger participant pool.

Help & Support

What types of user research can be done with Lookback?

With Lookback, you can do remote moderated research, remote unmoderated research, and in-person research. It allows for both real-time and self-test user testing.

How does Lookback ensure data privacy and security?

Lookback is committed to protecting the privacy and security of data. It complies with GDPR and other data protection laws. All data is encrypted both at rest and in transit.

Can I integrate Lookback with other tools?

Yes, Lookback can be integrated with a variety of tools such as Slack, Jira, and Trello. This allows you to share insights and collaborate with your team more effectively.

Can I customize the Lookback interface for my brand?

Yes, Lookback allows you to customize the interface with your brand's logo and color scheme. This helps to provide a consistent experience for your participants.

How do I invite participants to a Lookback session?

You can invite participants to a Lookback session via email or by sharing a link. Participants do not need to install any software to join the session.

What kind of analytics does Lookback provide?

Lookback provides a variety of analytics including session duration, participant engagement, and interaction heatmaps. It also allows you to tag and annotate sessions for further analysis.

Can I export data from Lookback?

Yes, you can export data from Lookback in various formats including CSV, MP4, and GIF. This allows you to analyze the data in other tools or share it with stakeholders.

What kind of support does Lookback offer?

Lookback offers a variety of support options including a comprehensive help center, email support, and live chat support. They also provide a variety of resources such as guides and tutorials to help you get started.

What is Lookback?

Lookback is a user research platform that allows companies to conduct remote user research in real time or self-test mode. It provides tools for recording, observing, analyzing, and sharing user interactions.

Which platforms does Lookback support?

Lookback supports iOS, Android and desktop platforms. For desktop, it supports both macOS and Windows.

UserBrain

Userbrain: A Comprehensive User Testing Tool

Userbrain is a comprehensive user testing tool that helps businesses gain valuable insights into their customers’ experiences.

It enables businesses to quickly and easily test their websites, apps, and products with real users.

With Userbrain, businesses can get feedback from real users in real-time, allowing them to make informed decisions about their products and services.

Who Should Use Userbrain?

Userbrain is ideal for businesses of all sizes, from startups to large enterprises.

It is especially useful for businesses that need to quickly and easily test their websites, apps, and products with real users.

Userbrain is also great for businesses that need to gain insights into their customers’ experiences in order to make informed decisions about their products and services.

Key Benefits and Features

• Real-time feedback from real users
• Easy to use and set up
• Comprehensive analytics and reporting
• Integration with popular tools such as Slack, Jira, and Trello
• Ability to test websites, apps, and products

How Does Userbrain Compare to Its Competitors?

Userbrain is a comprehensive user testing tool that stands out from its competitors due to its ease of use, comprehensive analytics and reporting, and integration with popular tools.

It is also more affordable than many of its competitors, making it a great choice for businesses of all sizes.

Help & Support

How long does it take to get feedback from users?

The amount of time it takes to get feedback from users depends on the type of test you are running and the number of users you have invited to take the test. Generally, you can expect to get feedback within a few hours.

How do I analyze the feedback I get from users?

Userbrain provides a variety of tools to help you analyze the feedback you get from users. You can view the results of your tests in the dashboard, and you can also export the data to a CSV file for further analysis.

How does Userbrain work?

Userbrain works by having real users test your website or app. You create a test, set up the tasks you want users to complete, and then invite users to take the test. The users will then complete the tasks and provide feedback on their experience. You can then review the feedback and use it to make improvements to your website or app.

What types of tests can I create with Userbrain?

You can create a variety of different types of tests with Userbrain, including usability tests, user experience tests, and feature tests. You can also create custom tests to meet your specific needs.

How do I invite users to take my test?

You can invite users to take your test by sending them an email invitation. You can also share a link to your test on social media or other websites.

What is Userbrain?

Userbrain is a user testing platform that helps you get feedback from real users on your website or app. It allows you to quickly and easily get feedback from real users on your website or app, so you can make better decisions about design, usability, and user experience.