Compare Lookback and UserBob Comparison
Lookback Lookback is a user experience research platform that helps you understand how people use your product and make better decisions in product development. Find out more Try Lookback	UserBob Do you want to know what people think of your website? UserBob's remote user testing service is the most affordable way to get videos of users using your website while they share their unbiased opinions. Find out more Try UserBob
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Lookback

Lookback.io: A Summary

What is Lookback.io?

Lookback.io is a user research platform that allows you to conduct user research remotely.

It provides a range of tools and features to help you understand your users better and improve your product or service.

Who should use Lookback.io?

Lookback.io is ideal for businesses and organisations that want to conduct user research remotely.

It is particularly useful for those who have a global user base or cannot conduct in-person research due to logistical or financial constraints.

Key Benefits and Features

• Remote user research: Conduct user research from anywhere in the world.
• Screen sharing: Share your screen with participants to observe how they interact with your product or service.
• Mobile testing: Test your product or service on mobile devices.
• Video recording: Record user sessions for future reference.
• Collaboration: Invite team members to observe user sessions and share insights.
• Real-time chat: Communicate with participants during user sessions.

How Lookback.io Compares with its Competitors

Lookback.io is a popular user research platform, but it does have competitors.

Here are some key differences:

Lookback.io vs. UserTesting

• UserTesting is more expensive than Lookback.io.
• Lookback.io has more advanced features, such as mobile testing and real-time chat.
• UserTesting has a larger participant pool.

Lookback.io vs. Validately

• Validately is more affordable than Lookback.io.
• Lookback.io has more advanced features, such as mobile testing and real-time chat.
• Validately has a larger participant pool.

Help & Support

What types of user research can be done with Lookback?

With Lookback, you can do remote moderated research, remote unmoderated research, and in-person research. It allows for both real-time and self-test user testing.

How does Lookback ensure data privacy and security?

Lookback is committed to protecting the privacy and security of data. It complies with GDPR and other data protection laws. All data is encrypted both at rest and in transit.

Can I integrate Lookback with other tools?

Yes, Lookback can be integrated with a variety of tools such as Slack, Jira, and Trello. This allows you to share insights and collaborate with your team more effectively.

Can I customize the Lookback interface for my brand?

Yes, Lookback allows you to customize the interface with your brand's logo and color scheme. This helps to provide a consistent experience for your participants.

How do I invite participants to a Lookback session?

You can invite participants to a Lookback session via email or by sharing a link. Participants do not need to install any software to join the session.

What kind of analytics does Lookback provide?

Lookback provides a variety of analytics including session duration, participant engagement, and interaction heatmaps. It also allows you to tag and annotate sessions for further analysis.

Can I export data from Lookback?

Yes, you can export data from Lookback in various formats including CSV, MP4, and GIF. This allows you to analyze the data in other tools or share it with stakeholders.

What kind of support does Lookback offer?

Lookback offers a variety of support options including a comprehensive help center, email support, and live chat support. They also provide a variety of resources such as guides and tutorials to help you get started.

What is Lookback?

Lookback is a user research platform that allows companies to conduct remote user research in real time or self-test mode. It provides tools for recording, observing, analyzing, and sharing user interactions.

Which platforms does Lookback support?

Lookback supports iOS, Android and desktop platforms. For desktop, it supports both macOS and Windows.

UserBob

UserBob

Summary

UserBob is a website that provides user testing services to improve website user experience.

It offers affordable and quick user testing services to businesses and individuals who want to improve their website's usability and increase conversions.

Who Should Use It?

• Website owners who want to improve their website's usability and increase conversions
• Web developers who want to test their website's user experience before launching it
• Marketing professionals who want to optimize their website's conversion rate
• Businesses of all sizes who want to improve their online presence and user experience

Key Benefits and Features

• Quick and affordable user testing services
• Easy-to-use platform that allows you to create your own tasks and questions
• Ability to target specific demographics for your user testing
• Video and audio recordings of user testing sessions
• Heatmap and click tracking analysis
• Competitor analysis to compare your website with your competitors
• Expert reviews and recommendations for improving your website's user experience

Competitors

UserBob's main competitors are other user testing services such as UserTesting.com, TryMyUI, and UserFeel.

However, UserBob stands out with its affordable pricing, quick turnaround time, and easy-to-use platform that allows you to create your own tasks and questions.

Help & Support

What is UserBob?

UserBob is a user testing service that provides businesses with videos of real people speaking their thoughts as they use the business's website or app.

How does UserBob work?

You start by defining your target market, then UserBob recruits users that match your demographics. These users are then given a scenario and tasks to complete on your website or app while speaking their thoughts out loud. The entire session is recorded for you to review.

Who are the testers in UserBob?

Testers are everyday people from all around the world who are paid to provide their feedback. They range in age, gender, income, and technical ability.

Can I choose my own testers in UserBob?

Yes, you can define your target market by age, gender, income, and web expertise to ensure the testers match your customer profile.

What type of feedback will I receive from UserBob?

You will receive a video of the user's screen along with their audio commentary as they navigate your site or app. This allows you to hear first-hand what users like and dislike about your site or app.

How long does a UserBob test take?

The length of a test depends on the tasks you set for the testers. However, the average test typically lasts between 5 to 20 minutes.

Can I ask testers to perform specific tasks on my website or app?

Yes, you can provide specific tasks for testers to complete during their session. This allows you to focus on areas you're interested in.

How can UserBob help improve my website or app?

UserBob provides you with real user feedback, allowing you to identify usability issues, understand user behavior, and gain insights to improve your website or app.