| Why you should consider it |
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| - UsabilityHub has conducted over 1 million user tests.
- UsabilityHub has helped over 10,000 companies improve their user experience.
- UsabilityHub has saved companies an average of $50,000 in development costs.
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| - Cost Effective
- Detailed Insights
- Easy Testing
- Fast Results
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- Limited Integrations
- Pricing is high
| - Costs
- Data Security
- Limitations
- Time
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| Who is it for? |
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- Customer Experience Professionals
- Designers
- Developers
- Marketers
- Product Managers
- UI Designers
- Usability Testers
- User Researchers
- UX Researchers
| - Developers
- Marketing Professionals
- Product Managers
- Researchers
- UI Designers
- UX Designers
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Customer Experience Professionals
Lookback
Lookback.io: A Summary
What is Lookback.io?
Lookback.io is a user research platform that allows you to conduct user research remotely.
It provides a range of tools and features to help you understand your users better and improve your product or service.
Who should use Lookback.io?
Lookback.io is ideal for businesses and organisations that want to conduct user research remotely.
It is particularly useful for those who have a global user base or cannot conduct in-person research due to logistical or financial constraints.
Key Benefits and Features
- Remote user research: Conduct user research from anywhere in the world.
- Screen sharing: Share your screen with participants to observe how they interact with your product or service.
- Mobile testing: Test your product or service on mobile devices.
- Video recording: Record user sessions for future reference.
- Collaboration: Invite team members to observe user sessions and share insights.
- Real-time chat: Communicate with participants during user sessions.
How Lookback.io Compares with its Competitors
Lookback.io is a popular user research platform, but it does have competitors.
Here are some key differences:
Lookback.io vs. UserTesting
- UserTesting is more expensive than Lookback.io.
- Lookback.io has more advanced features, such as mobile testing and real-time chat.
- UserTesting has a larger participant pool.
Lookback.io vs. Validately
- Validately is more affordable than Lookback.io.
- Lookback.io has more advanced features, such as mobile testing and real-time chat.
- Validately has a larger participant pool.
Help & Support
What types of user research can be done with Lookback?
With Lookback, you can do remote moderated research, remote unmoderated research, and in-person research. It allows for both real-time and self-test user testing.
How does Lookback ensure data privacy and security?
Lookback is committed to protecting the privacy and security of data. It complies with GDPR and other data protection laws. All data is encrypted both at rest and in transit.
Can I integrate Lookback with other tools?
Yes, Lookback can be integrated with a variety of tools such as Slack, Jira, and Trello. This allows you to share insights and collaborate with your team more effectively.
Can I customize the Lookback interface for my brand?
Yes, Lookback allows you to customize the interface with your brand's logo and color scheme. This helps to provide a consistent experience for your participants.
How do I invite participants to a Lookback session?
You can invite participants to a Lookback session via email or by sharing a link. Participants do not need to install any software to join the session.
What kind of analytics does Lookback provide?
Lookback provides a variety of analytics including session duration, participant engagement, and interaction heatmaps. It also allows you to tag and annotate sessions for further analysis.
Can I export data from Lookback?
Yes, you can export data from Lookback in various formats including CSV, MP4, and GIF. This allows you to analyze the data in other tools or share it with stakeholders.
What kind of support does Lookback offer?
Lookback offers a variety of support options including a comprehensive help center, email support, and live chat support. They also provide a variety of resources such as guides and tutorials to help you get started.
What is Lookback?
Lookback is a user research platform that allows companies to conduct remote user research in real time or self-test mode. It provides tools for recording, observing, analyzing, and sharing user interactions.
Which platforms does Lookback support?
Lookback supports iOS, Android and desktop platforms. For desktop, it supports both macOS and Windows.
UsabilityHub
UsabilityHub is a comprehensive usability testing platform that helps companies and organizations improve the user experience of their websites, apps, and products.
It provides a range of tools and services to help companies understand how users interact with their products and identify areas for improvement.
UsabilityHub is designed to be easy to use and provides a range of features to help companies quickly and effectively test their products.
Who Should Use UsabilityHub?
UsabilityHub is designed for companies and organizations of all sizes who want to improve the user experience of their products. It is particularly useful for companies who are looking to quickly and effectively test their products and identify areas for improvement.
UsabilityHub is also suitable for companies who are looking to gain insights into how users interact with their products and understand user behavior.
Key Benefits and Features
- Easy to use platform with a range of features to help companies quickly and effectively test their products.
- Ability to gain insights into how users interact with products and understand user behavior.
- Ability to identify areas for improvement and optimize the user experience.
- Range of tools and services to help companies improve the user experience of their products.
How Does UsabilityHub Compare to Its Competitors?
UsabilityHub is a comprehensive usability testing platform that offers a range of features and tools to help companies quickly and effectively test their products.
It is designed to be easy to use and provides a range of features to help companies identify areas for improvement and optimize the user experience.
UsabilityHub is competitively priced compared to its competitors and offers a range of features and services that make it a great choice for companies looking to improve the user experience of their products.
Help & Support
What is UsabilityHub?
UsabilityHub is a platform for user experience testing. We provide a range of tools to help you understand how people interact with your website, app, or prototype.
What types of tests can I run on UsabilityHub?
UsabilityHub offers a range of user experience tests, including Five Second Tests, Click Tests, Preference Tests, and more.
How do I get started with UsabilityHub?
Getting started with UsabilityHub is easy. Simply create an account, upload your design, and start testing.
How long does it take to get results?
Results are typically available within minutes of launching a test.
What kind of feedback can I expect from UsabilityHub?
UsabilityHub provides detailed feedback from real users, including comments, ratings, and more.
How do I interpret the results of my tests?
UsabilityHub provides detailed reports and analytics to help you interpret the results of your tests.
Do I need to install any software to use UsabilityHub?
No, UsabilityHub is a web-based platform and does not require any software installation.
Do I need to have coding skills to use UsabilityHub?
No, UsabilityHub does not require any coding skills. You can easily create and launch tests without any coding knowledge.