| Why you should consider it |
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| - TestBirds has over 200,000 testers in over 200 countries
- TestBirds has saved companies over $1 billion in development costs
- TestBirds has tested over 10,000 apps and websites
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| What are the benefits? |
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| - Cost Effective
- Expert Testing
- Fast Results
- Global Reach
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- Limited Integrations
- Pricing is high
| - Costs Involved
- Data Security
- Expertise Needed
- Time Commitment
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| Who is it for? |
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- Customer Experience Professionals
- Designers
- Developers
- Marketers
- Product Managers
- UI Designers
- Usability Testers
- User Researchers
- UX Researchers
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Customer Experience Professionals
Lookback
Lookback.io: A Summary
What is Lookback.io?
Lookback.io is a user research platform that allows you to conduct user research remotely.
It provides a range of tools and features to help you understand your users better and improve your product or service.
Who should use Lookback.io?
Lookback.io is ideal for businesses and organisations that want to conduct user research remotely.
It is particularly useful for those who have a global user base or cannot conduct in-person research due to logistical or financial constraints.
Key Benefits and Features
- Remote user research: Conduct user research from anywhere in the world.
- Screen sharing: Share your screen with participants to observe how they interact with your product or service.
- Mobile testing: Test your product or service on mobile devices.
- Video recording: Record user sessions for future reference.
- Collaboration: Invite team members to observe user sessions and share insights.
- Real-time chat: Communicate with participants during user sessions.
How Lookback.io Compares with its Competitors
Lookback.io is a popular user research platform, but it does have competitors.
Here are some key differences:
Lookback.io vs. UserTesting
- UserTesting is more expensive than Lookback.io.
- Lookback.io has more advanced features, such as mobile testing and real-time chat.
- UserTesting has a larger participant pool.
Lookback.io vs. Validately
- Validately is more affordable than Lookback.io.
- Lookback.io has more advanced features, such as mobile testing and real-time chat.
- Validately has a larger participant pool.
Help & Support
What types of user research can be done with Lookback?
With Lookback, you can do remote moderated research, remote unmoderated research, and in-person research. It allows for both real-time and self-test user testing.
How does Lookback ensure data privacy and security?
Lookback is committed to protecting the privacy and security of data. It complies with GDPR and other data protection laws. All data is encrypted both at rest and in transit.
Can I integrate Lookback with other tools?
Yes, Lookback can be integrated with a variety of tools such as Slack, Jira, and Trello. This allows you to share insights and collaborate with your team more effectively.
Can I customize the Lookback interface for my brand?
Yes, Lookback allows you to customize the interface with your brand's logo and color scheme. This helps to provide a consistent experience for your participants.
How do I invite participants to a Lookback session?
You can invite participants to a Lookback session via email or by sharing a link. Participants do not need to install any software to join the session.
What kind of analytics does Lookback provide?
Lookback provides a variety of analytics including session duration, participant engagement, and interaction heatmaps. It also allows you to tag and annotate sessions for further analysis.
Can I export data from Lookback?
Yes, you can export data from Lookback in various formats including CSV, MP4, and GIF. This allows you to analyze the data in other tools or share it with stakeholders.
What kind of support does Lookback offer?
Lookback offers a variety of support options including a comprehensive help center, email support, and live chat support. They also provide a variety of resources such as guides and tutorials to help you get started.
What is Lookback?
Lookback is a user research platform that allows companies to conduct remote user research in real time or self-test mode. It provides tools for recording, observing, analyzing, and sharing user interactions.
Which platforms does Lookback support?
Lookback supports iOS, Android and desktop platforms. For desktop, it supports both macOS and Windows.
Testbirds
Testbirds: Quality Assurance and Testing Services
Testbirds is a quality assurance and testing services provider that helps companies ensure the quality of their digital products. It offers a range of services, including functional testing, usability testing, performance testing, and security testing. Testbirds also provides a platform for crowdtesting, which allows companies to access a global network of testers to test their products.
Who Should Use Testbirds?
Testbirds is ideal for companies that need to ensure the quality of their digital products. It is especially useful for companies that need to test their products quickly and efficiently, as Testbirds offers a range of services and a global network of testers.
Key Benefits and Features
- Functional testing
- Usability testing
- Performance testing
- Security testing
- Crowdtesting platform
- Global network of testers
How Does Testbirds Compare to Its Competitors?
Testbirds stands out from its competitors due to its comprehensive range of services and its global network of testers. It also offers a crowdtesting platform, which allows companies to access a large pool of testers quickly and efficiently.
Help & Support
What is Testbirds?
Testbirds is a crowdtesting platform that enables companies to test their digital products with real users on real devices.
What types of tests can I run with Testbirds?
Testbirds offers a wide range of testing services, including usability testing, functional testing, compatibility testing, localization testing, and more.
How does Testbirds work?
Testbirds provides a platform for companies to create and manage their tests, recruit testers, and analyze the results. Companies can also use Testbirds to manage their bug tracking and issue resolution.
What devices can I test on?
Testbirds offers testing on a wide range of devices, including smartphones, tablets, PCs, and more.
How do I get started with Testbirds?
Getting started with Testbirds is easy. Simply create an account, set up your test, and start recruiting testers.
What kind of support does Testbirds offer?
Testbirds offers a range of support services, including customer service, technical support, and training.