Compare Lookback and SurveyAnalytics Comparison
Lookback Lookback is a user experience research platform that helps you understand how people use your product and make better decisions in product development. Find out more Try Lookback	SurveyAnalytics A suite of interconnected and easy-to-use information collection and analysis tools, including online surveys, mobile data collection, advanced analytics and data visualization. Find out more Try SurveyAnalytics
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Lookback

Lookback.io: A Summary

What is Lookback.io?

Lookback.io is a user research platform that allows you to conduct user research remotely.

It provides a range of tools and features to help you understand your users better and improve your product or service.

Who should use Lookback.io?

Lookback.io is ideal for businesses and organisations that want to conduct user research remotely.

It is particularly useful for those who have a global user base or cannot conduct in-person research due to logistical or financial constraints.

Key Benefits and Features

• Remote user research: Conduct user research from anywhere in the world.
• Screen sharing: Share your screen with participants to observe how they interact with your product or service.
• Mobile testing: Test your product or service on mobile devices.
• Video recording: Record user sessions for future reference.
• Collaboration: Invite team members to observe user sessions and share insights.
• Real-time chat: Communicate with participants during user sessions.

How Lookback.io Compares with its Competitors

Lookback.io is a popular user research platform, but it does have competitors.

Here are some key differences:

Lookback.io vs. UserTesting

• UserTesting is more expensive than Lookback.io.
• Lookback.io has more advanced features, such as mobile testing and real-time chat.
• UserTesting has a larger participant pool.

Lookback.io vs. Validately

• Validately is more affordable than Lookback.io.
• Lookback.io has more advanced features, such as mobile testing and real-time chat.
• Validately has a larger participant pool.

Help & Support

What types of user research can be done with Lookback?

With Lookback, you can do remote moderated research, remote unmoderated research, and in-person research. It allows for both real-time and self-test user testing.

How does Lookback ensure data privacy and security?

Lookback is committed to protecting the privacy and security of data. It complies with GDPR and other data protection laws. All data is encrypted both at rest and in transit.

Can I integrate Lookback with other tools?

Yes, Lookback can be integrated with a variety of tools such as Slack, Jira, and Trello. This allows you to share insights and collaborate with your team more effectively.

Can I customize the Lookback interface for my brand?

Yes, Lookback allows you to customize the interface with your brand's logo and color scheme. This helps to provide a consistent experience for your participants.

How do I invite participants to a Lookback session?

You can invite participants to a Lookback session via email or by sharing a link. Participants do not need to install any software to join the session.

What kind of analytics does Lookback provide?

Lookback provides a variety of analytics including session duration, participant engagement, and interaction heatmaps. It also allows you to tag and annotate sessions for further analysis.

Can I export data from Lookback?

Yes, you can export data from Lookback in various formats including CSV, MP4, and GIF. This allows you to analyze the data in other tools or share it with stakeholders.

What kind of support does Lookback offer?

Lookback offers a variety of support options including a comprehensive help center, email support, and live chat support. They also provide a variety of resources such as guides and tutorials to help you get started.

What is Lookback?

Lookback is a user research platform that allows companies to conduct remote user research in real time or self-test mode. It provides tools for recording, observing, analyzing, and sharing user interactions.

Which platforms does Lookback support?

Lookback supports iOS, Android and desktop platforms. For desktop, it supports both macOS and Windows.

SurveyAnalytics

SurveyAnalytics is a comprehensive survey platform that helps businesses collect, analyze, and act on customer feedback.

It offers a range of features to help businesses create surveys, collect data, and gain insights into customer behavior.

It is suitable for businesses of all sizes, from small businesses to large enterprises.

Who Should Use SurveyAnalytics?

SurveyAnalytics is ideal for businesses that want to collect customer feedback and gain insights into customer behavior.

It is suitable for businesses of all sizes, from small businesses to large enterprises.

It is also suitable for market research companies, universities, and other organizations that need to collect and analyze survey data.

Key Benefits and Features

• Create surveys quickly and easily with a range of templates and customization options.
• Collect data from multiple sources, including web, mobile, and social media.
• Analyze data with powerful analytics tools.
• Integrate with other business systems, such as CRM and marketing automation.
• Secure data with advanced security measures.
• Generate reports and insights to help businesses make informed decisions.

How Does SurveyAnalytics Compare to Its Competitors?

SurveyAnalytics is a comprehensive survey platform that offers a range of features to help businesses collect, analyze, and act on customer feedback.

It is suitable for businesses of all sizes, from small businesses to large enterprises.

It is also suitable for market research companies, universities, and other organizations that need to collect and analyze survey data.

Compared to its competitors, SurveyAnalytics offers a more comprehensive set of features, including advanced analytics tools, integration with other business systems, and secure data storage.

Help & Support

What is SurveyAnalytics?

SurveyAnalytics is a comprehensive survey platform that enables you to create, distribute, and analyze surveys quickly and easily.

What types of surveys can I create with SurveyAnalytics?

SurveyAnalytics supports a wide range of survey types, including customer satisfaction surveys, employee engagement surveys, market research surveys, and more.

What features does SurveyAnalytics offer?

SurveyAnalytics offers a variety of features, including survey design, survey distribution, survey analysis, and more.

How secure is SurveyAnalytics?

SurveyAnalytics is committed to protecting the security and privacy of your data. All data is stored securely and encrypted, and access is restricted to authorized personnel only.

How can I get started with SurveyAnalytics?

Getting started with SurveyAnalytics is easy. Simply sign up for an account and you can start creating and distributing surveys right away.