| Why you should consider it |
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| - Perkville customers have seen an average of 10% increase in customer spend.
- Perkville customers have seen an average of 20% increase in customer visits.
- Perkville has helped over 10,000 businesses increase customer loyalty and engagement.
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| What are the benefits? |
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| - Customer Engagement
- Easy Setup
- Flexible Rewards
- Real-Time Tracking
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| Things to look out for |
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- Limited Integrations
- Pricing is high
| - Costs Involved
- Data Security
- Reward Variety
- Time Commitment
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| Who is it for? |
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- Customer Experience Professionals
- Designers
- Developers
- Marketers
- Product Managers
- UI Designers
- Usability Testers
- User Researchers
- UX Researchers
| - Beauty Professionals
- Educators
- Fitness Instructors
- Healthcare Professionals
- Non-Profits
- Restaurateurs
- Retailers
- Service Providers
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Customer Experience Professionals
Lookback
Lookback.io: A Summary
What is Lookback.io?
Lookback.io is a user research platform that allows you to conduct user research remotely.
It provides a range of tools and features to help you understand your users better and improve your product or service.
Who should use Lookback.io?
Lookback.io is ideal for businesses and organisations that want to conduct user research remotely.
It is particularly useful for those who have a global user base or cannot conduct in-person research due to logistical or financial constraints.
Key Benefits and Features
- Remote user research: Conduct user research from anywhere in the world.
- Screen sharing: Share your screen with participants to observe how they interact with your product or service.
- Mobile testing: Test your product or service on mobile devices.
- Video recording: Record user sessions for future reference.
- Collaboration: Invite team members to observe user sessions and share insights.
- Real-time chat: Communicate with participants during user sessions.
How Lookback.io Compares with its Competitors
Lookback.io is a popular user research platform, but it does have competitors.
Here are some key differences:
Lookback.io vs. UserTesting
- UserTesting is more expensive than Lookback.io.
- Lookback.io has more advanced features, such as mobile testing and real-time chat.
- UserTesting has a larger participant pool.
Lookback.io vs. Validately
- Validately is more affordable than Lookback.io.
- Lookback.io has more advanced features, such as mobile testing and real-time chat.
- Validately has a larger participant pool.
Help & Support
What types of user research can be done with Lookback?
With Lookback, you can do remote moderated research, remote unmoderated research, and in-person research. It allows for both real-time and self-test user testing.
How does Lookback ensure data privacy and security?
Lookback is committed to protecting the privacy and security of data. It complies with GDPR and other data protection laws. All data is encrypted both at rest and in transit.
Can I integrate Lookback with other tools?
Yes, Lookback can be integrated with a variety of tools such as Slack, Jira, and Trello. This allows you to share insights and collaborate with your team more effectively.
Can I customize the Lookback interface for my brand?
Yes, Lookback allows you to customize the interface with your brand's logo and color scheme. This helps to provide a consistent experience for your participants.
How do I invite participants to a Lookback session?
You can invite participants to a Lookback session via email or by sharing a link. Participants do not need to install any software to join the session.
What kind of analytics does Lookback provide?
Lookback provides a variety of analytics including session duration, participant engagement, and interaction heatmaps. It also allows you to tag and annotate sessions for further analysis.
Can I export data from Lookback?
Yes, you can export data from Lookback in various formats including CSV, MP4, and GIF. This allows you to analyze the data in other tools or share it with stakeholders.
What kind of support does Lookback offer?
Lookback offers a variety of support options including a comprehensive help center, email support, and live chat support. They also provide a variety of resources such as guides and tutorials to help you get started.
What is Lookback?
Lookback is a user research platform that allows companies to conduct remote user research in real time or self-test mode. It provides tools for recording, observing, analyzing, and sharing user interactions.
Which platforms does Lookback support?
Lookback supports iOS, Android and desktop platforms. For desktop, it supports both macOS and Windows.
Perkville
Perkville: A Comprehensive Loyalty Program for Businesses
Perkville is a comprehensive loyalty program designed to help businesses reward their customers for their loyalty.
It allows businesses to create custom rewards programs that are tailored to their customers’ needs.
With Perkville, businesses can easily track customer loyalty, reward customers for their purchases, and create loyalty campaigns to keep customers engaged.
Perkville also offers a variety of features such as automated rewards, customizable loyalty tiers, and a rewards marketplace.
Who Should Use Perkville?
Perkville is ideal for businesses of all sizes that want to reward their customers for their loyalty.
It is especially useful for businesses that have a large customer base and want to create a comprehensive loyalty program.
Perkville is also great for businesses that want to track customer loyalty and reward customers for their purchases.
Key Benefits and Features
- Automated rewards: Perkville allows businesses to set up automated rewards for customers based on their purchases.
- Customizable loyalty tiers: Perkville allows businesses to create custom loyalty tiers that are tailored to their customers’ needs.
- Rewards marketplace: Perkville offers a rewards marketplace where businesses can offer rewards to their customers.
- Tracking customer loyalty: Perkville allows businesses to track customer loyalty and reward customers for their purchases.
How Does Perkville Compare to Its Competitors?
Perkville is one of the most comprehensive loyalty programs available.
It offers a variety of features that its competitors do not, such as automated rewards, customizable loyalty tiers, and a rewards marketplace.
Perkville also allows businesses to track customer loyalty and reward customers for their purchases.
Additionally, Perkville is easy to use and set up, making it a great choice for businesses of all sizes.
Help & Support
What is Perkville?
Perkville is a rewards and loyalty program that helps businesses increase customer engagement and loyalty.
What types of businesses use Perkville?
Perkville is used by businesses of all sizes, from small local businesses to large national chains.
How does Perkville work?
Perkville works by allowing businesses to set up rewards and loyalty programs for their customers. Customers can earn points for activities such as making purchases, referring friends, and more. These points can then be redeemed for rewards such as discounts, free products, and more.
How do customers earn points?
Customers can earn points by completing activities such as making purchases, referring friends, and more. Businesses can customize the activities and rewards to fit their needs.
How do customers redeem points?
Customers can redeem their points for rewards such as discounts, free products, and more. Businesses can customize the rewards to fit their needs.
How do I get started with Perkville?
Getting started with Perkville is easy. Simply sign up for an account and start setting up your rewards and loyalty program.