Compare Lookback and Loop11 Comparison
Lookback Lookback is a user experience research platform that helps you understand how people use your product and make better decisions in product development. Find out more Try Lookback	Loop11 Data driven design to help UX, marketing and product teams make smarter design decisions. Find out more Try Loop11
Try Lookback	Try Loop11

Lookback

Lookback.io: A Summary

What is Lookback.io?

Lookback.io is a user research platform that allows you to conduct user research remotely.

It provides a range of tools and features to help you understand your users better and improve your product or service.

Who should use Lookback.io?

Lookback.io is ideal for businesses and organisations that want to conduct user research remotely.

It is particularly useful for those who have a global user base or cannot conduct in-person research due to logistical or financial constraints.

Key Benefits and Features

• Remote user research: Conduct user research from anywhere in the world.
• Screen sharing: Share your screen with participants to observe how they interact with your product or service.
• Mobile testing: Test your product or service on mobile devices.
• Video recording: Record user sessions for future reference.
• Collaboration: Invite team members to observe user sessions and share insights.
• Real-time chat: Communicate with participants during user sessions.

How Lookback.io Compares with its Competitors

Lookback.io is a popular user research platform, but it does have competitors.

Here are some key differences:

Lookback.io vs. UserTesting

• UserTesting is more expensive than Lookback.io.
• Lookback.io has more advanced features, such as mobile testing and real-time chat.
• UserTesting has a larger participant pool.

Lookback.io vs. Validately

• Validately is more affordable than Lookback.io.
• Lookback.io has more advanced features, such as mobile testing and real-time chat.
• Validately has a larger participant pool.

Help & Support

What types of user research can be done with Lookback?

With Lookback, you can do remote moderated research, remote unmoderated research, and in-person research. It allows for both real-time and self-test user testing.

How does Lookback ensure data privacy and security?

Lookback is committed to protecting the privacy and security of data. It complies with GDPR and other data protection laws. All data is encrypted both at rest and in transit.

Can I integrate Lookback with other tools?

Yes, Lookback can be integrated with a variety of tools such as Slack, Jira, and Trello. This allows you to share insights and collaborate with your team more effectively.

Can I customize the Lookback interface for my brand?

Yes, Lookback allows you to customize the interface with your brand's logo and color scheme. This helps to provide a consistent experience for your participants.

How do I invite participants to a Lookback session?

You can invite participants to a Lookback session via email or by sharing a link. Participants do not need to install any software to join the session.

What kind of analytics does Lookback provide?

Lookback provides a variety of analytics including session duration, participant engagement, and interaction heatmaps. It also allows you to tag and annotate sessions for further analysis.

Can I export data from Lookback?

Yes, you can export data from Lookback in various formats including CSV, MP4, and GIF. This allows you to analyze the data in other tools or share it with stakeholders.

What kind of support does Lookback offer?

Lookback offers a variety of support options including a comprehensive help center, email support, and live chat support. They also provide a variety of resources such as guides and tutorials to help you get started.

What is Lookback?

Lookback is a user research platform that allows companies to conduct remote user research in real time or self-test mode. It provides tools for recording, observing, analyzing, and sharing user interactions.

Which platforms does Lookback support?

Lookback supports iOS, Android and desktop platforms. For desktop, it supports both macOS and Windows.

Loop11

Loop11 is an online user testing platform that helps businesses and organizations understand how their customers interact with their websites.

It provides a range of tools to help businesses identify usability issues, measure user engagement, and optimize their websites for better user experience.

Loop11 is suitable for businesses of all sizes, from small startups to large enterprises.

Key Benefits and Features

Loop11 offers a range of features to help businesses improve their websites.

These include:

• Usability testing: Loop11 provides a range of tools to help businesses identify usability issues on their websites.
• User engagement measurement: Loop11 helps businesses measure user engagement on their websites.
• Optimization: Loop11 helps businesses optimize their websites for better user experience.
• Competitive analysis: Loop11 helps businesses compare their websites with their competitors.

Who Should Use Loop11?

Loop11 is suitable for businesses of all sizes, from small startups to large enterprises.

It is also suitable for organizations that need to understand how their customers interact with their websites.

Help & Support

How do I analyze the results of my test?

Loop11 provides a range of tools to help you analyze the results of your test. You can view detailed reports, create custom charts, and more.

Can I export the results of my test?

Yes, you can export the results of your test in a variety of formats, including CSV, Excel, and PDF.

Can I invite other users to view my test results?

Yes, you can invite other users to view your test results. You can also share your results with the public, or keep them private.

Does Loop11 offer customer support?

Yes, Loop11 offers customer support via email and live chat. You can also find helpful resources in our Knowledge Base.

How long does it take to set up a test on Loop11?

The time it takes to set up a test on Loop11 depends on the type of test you are running. Generally, it takes a few minutes to set up a basic test, and a few hours to set up a more complex test.

What is Loop11?

Loop11 is a user experience testing platform that helps you understand how users interact with your website or application.

What type of tests can I run with Loop11?

Loop11 offers a range of user experience tests, including usability testing, click testing, tree testing, preference testing, and more.

How do I create a test on Loop11?

Creating a test on Loop11 is easy. Simply log in to your account, select the type of test you want to run, and follow the instructions to set up your test.