Compare Intercom and UserVoice

Comparison

Intercom Logo

Intercom

Intercom helps over 25,000 global organizations deliver better customer support via personalized conversations and automated support. Find out more

UserVoice

B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently. Find out more
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Why you should consider it
  • Uservoice has been featured in the Wall Street Journal, Forbes, and TechCrunch
  • Uservoice has been trusted by over 200,000 companies worldwide
  • Uservoice has been used to collect over 1 billion customer feedbacks
What are the benefits?
  • Easy Setup
  • Great Support
  • Customizable Widgets
  • Detailed Reports
  • Easy Setup
  • Flexible Plans
Things to look out for
  • Complexity
  • Costly
  • Integration
  • Support
  • Costly
  • Limited Features
  • No Customization
  • No Integrations
Who is it for?
  • Customer Support Teams
  • Marketing Teams
  • Product Managers
  • Sales Teams
  • Small Business Owners
  • Startup Founders
  • Business Owners
  • Customer Service Representatives
  • Designers
  • Marketing Professionals
  • Product Managers
  • Software Developers
Features

Customer Support Teams

Intercom

What is Intercom?

Intercom is a customer relationship management (CRM) platform that helps businesses communicate with their customers.

It provides a suite of tools to help businesses engage with customers, build relationships, and increase sales.

Who Should Use Intercom?

Intercom is designed for businesses of all sizes, from small startups to large enterprises.

It is especially useful for businesses that need to manage customer relationships across multiple channels, such as email, chat, and social media.

Key Benefits and Features

How Does Intercom Compare to its Competitors?

Intercom is a powerful CRM platform that offers a wide range of features and benefits.

It is competitively priced and offers a free trial.

Compared to its competitors, Intercom stands out for its ability to automate customer support, track customer behavior, and integrate with other business tools.

Help & Support

What is Intercom?
Intercom is a customer messaging platform that helps businesses connect with customers on their website, inside their mobile and web apps, and by email.
What features does Intercom offer?
Intercom offers a range of features, including live chat, automated messages, customer segmentation, and more.
How does Intercom work?
Intercom works by connecting businesses with their customers through a range of channels, including web, mobile, and email. Businesses can use Intercom to send automated messages, start conversations, and segment customers.
What types of businesses use Intercom?
Intercom is used by businesses of all sizes, from small startups to large enterprises. It is used by companies in a variety of industries, including ecommerce, SaaS, and more.
Does Intercom offer a free trial?
Yes, Intercom offers a 14-day free trial for all plans.
Does Intercom integrate with other services?
Yes, Intercom integrates with a range of services, including Salesforce, Zendesk, Slack, and more.

UserVoice

Uservoice: A Comprehensive Customer Service Platform


Uservoice is a comprehensive customer service platform that helps businesses and organizations provide better customer service.

It offers a range of features, including ticketing, customer feedback, and customer engagement tools.

It is designed to help businesses and organizations manage customer service more efficiently and effectively.

Who Should Use Uservoice?


Uservoice is ideal for businesses and organizations of all sizes that need to provide better customer service.

It is especially useful for businesses and organizations that need to manage customer service more efficiently and effectively.

Key Benefits and Features

How Does Uservoice Compare to Its Competitors?


Uservoice is a comprehensive customer service platform that offers a range of features and tools.

It is designed to help businesses and organizations manage customer service more efficiently and effectively.

It is competitively priced and offers a range of integrations with other customer service platforms.

Help & Support

Does UserVoice offer customer support?
Yes, UserVoice offers customer support via email, phone, and live chat.
Does UserVoice offer customer support?
Yes, UserVoice offers customer support via email, phone, and live chat.
Does UserVoice offer a free trial?
Yes, UserVoice offers a free 14-day trial.
What is UserVoice?
UserVoice is a customer service and feedback platform that helps companies understand and act on customer feedback.
What features does UserVoice offer?
UserVoice offers a range of features, including customer service ticketing, feedback forums, customer surveys, and more.
What is UserVoice?
UserVoice is a customer service and feedback platform that helps companies understand and act on customer feedback.
How does UserVoice help companies?
UserVoice helps companies understand customer feedback and act on it quickly and effectively. It also helps companies provide better customer service and build better relationships with their customers.
What features does UserVoice offer?
UserVoice offers a range of features, including customer service ticketing, feedback forums, customer surveys, and more.
What platforms does UserVoice support?
UserVoice supports web, mobile, and desktop platforms.
How does UserVoice help companies?
UserVoice helps companies understand customer feedback and act on it quickly and effectively. It also helps companies provide better customer service and build better relationships with their customers.
Does UserVoice offer a free trial?
Yes, UserVoice offers a free 14-day trial.
What platforms does UserVoice support?
UserVoice supports web, mobile, and desktop platforms.

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