| Why you should consider it |
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- Inspectlet has been used to analyze over 1 Billion User Sessions
- Inspectlet's Heatmaps have been used to increase conversions by up to 20%
- Inspectlet's Session Recordings have been used to reduce customer support inquiries by up to 50%
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- Detailed Reports
- Easy Setup
- Real-Time Analysis
- User Insights
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- Costly Service
- Data Security
- Limited Features
- Privacy Issues
| - Limited Integrations
- Pricing is high
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- Business Analysts
- Developers
- Marketers
- Product Managers
- UX Designers
| - Customer Experience Professionals
- Designers
- Developers
- Marketers
- Product Managers
- UI Designers
- Usability Testers
- User Researchers
- UX Researchers
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Inspectlet
What is Inspectlet?
Inspectlet is a website analytics and user experience optimization tool.
It helps businesses understand how their customers interact with their website, and provides insights to improve the user experience.
Who Should Use Inspectlet?
Inspectlet is designed for businesses of all sizes, from small startups to large enterprises.
It is especially useful for businesses that want to understand how their customers interact with their website, and optimize their user experience.
Key Benefits and Features
- Real-time website analytics: Inspectlet provides real-time insights into how customers interact with your website, including page views, clicks, and mouse movements.
- Heatmaps: Inspectlet's heatmaps provide visual representations of how customers interact with your website, allowing you to quickly identify areas of improvement.
- Form analytics: Inspectlet's form analytics feature allows you to track how customers interact with your forms, and identify areas of improvement.
- User recordings: Inspectlet's user recordings feature allows you to watch recordings of how customers interact with your website, giving you a better understanding of their experience.
- Integrations: Inspectlet integrates with a variety of third-party services, including Google Analytics, Mixpanel, and Salesforce.
How Does Inspectlet Compare to its Competitors?
Inspectlet is a powerful website analytics and user experience optimization tool.
It offers a range of features that are not available in other tools, such as real-time website analytics, heatmaps, form analytics, and user recordings.
It also offers integrations with a variety of third-party services, making it a great choice for businesses that want to get the most out of their website analytics and user experience optimization efforts.
Help & Support
Does Inspectlet offer a free trial?
Yes, Inspectlet offers a 14-day free trial with no credit card required.
Does Inspectlet offer customer support?
Yes, Inspectlet offers customer support via email and live chat.
What browsers does Inspectlet support?
Inspectlet supports all major browsers including Chrome, Firefox, Safari, and Internet Explorer.
Does Inspectlet support mobile devices?
Yes, Inspectlet supports mobile devices including iPhones, iPads, and Android devices.
How does Inspectlet work?
Inspectlet works by recording user sessions on your website and providing detailed analytics about how visitors interact with your website.
What features does Inspectlet offer?
Inspectlet offers a range of features including heatmaps, session recordings, form analytics, and more.
What is Inspectlet?
Inspectlet is a website analytics and session recording tool that helps you understand how visitors use your website.
Lookback
Lookback.io: A Summary
What is Lookback.io?
Lookback.io is a user research platform that allows you to conduct user research remotely.
It provides a range of tools and features to help you understand your users better and improve your product or service.
Who should use Lookback.io?
Lookback.io is ideal for businesses and organisations that want to conduct user research remotely.
It is particularly useful for those who have a global user base or cannot conduct in-person research due to logistical or financial constraints.
Key Benefits and Features
- Remote user research: Conduct user research from anywhere in the world.
- Screen sharing: Share your screen with participants to observe how they interact with your product or service.
- Mobile testing: Test your product or service on mobile devices.
- Video recording: Record user sessions for future reference.
- Collaboration: Invite team members to observe user sessions and share insights.
- Real-time chat: Communicate with participants during user sessions.
How Lookback.io Compares with its Competitors
Lookback.io is a popular user research platform, but it does have competitors.
Here are some key differences:
Lookback.io vs. UserTesting
- UserTesting is more expensive than Lookback.io.
- Lookback.io has more advanced features, such as mobile testing and real-time chat.
- UserTesting has a larger participant pool.
Lookback.io vs. Validately
- Validately is more affordable than Lookback.io.
- Lookback.io has more advanced features, such as mobile testing and real-time chat.
- Validately has a larger participant pool.
Help & Support
What types of user research can be done with Lookback?
With Lookback, you can do remote moderated research, remote unmoderated research, and in-person research. It allows for both real-time and self-test user testing.
How does Lookback ensure data privacy and security?
Lookback is committed to protecting the privacy and security of data. It complies with GDPR and other data protection laws. All data is encrypted both at rest and in transit.
Can I integrate Lookback with other tools?
Yes, Lookback can be integrated with a variety of tools such as Slack, Jira, and Trello. This allows you to share insights and collaborate with your team more effectively.
Can I customize the Lookback interface for my brand?
Yes, Lookback allows you to customize the interface with your brand's logo and color scheme. This helps to provide a consistent experience for your participants.
How do I invite participants to a Lookback session?
You can invite participants to a Lookback session via email or by sharing a link. Participants do not need to install any software to join the session.
What kind of analytics does Lookback provide?
Lookback provides a variety of analytics including session duration, participant engagement, and interaction heatmaps. It also allows you to tag and annotate sessions for further analysis.
Can I export data from Lookback?
Yes, you can export data from Lookback in various formats including CSV, MP4, and GIF. This allows you to analyze the data in other tools or share it with stakeholders.
What kind of support does Lookback offer?
Lookback offers a variety of support options including a comprehensive help center, email support, and live chat support. They also provide a variety of resources such as guides and tutorials to help you get started.
What is Lookback?
Lookback is a user research platform that allows companies to conduct remote user research in real time or self-test mode. It provides tools for recording, observing, analyzing, and sharing user interactions.
Which platforms does Lookback support?
Lookback supports iOS, Android and desktop platforms. For desktop, it supports both macOS and Windows.