| Why you should consider it |
|---|
- FullStory has been awarded the 2019 G2 Crowd High Performer Award for Customer Experience Analytics
- FullStory has been featured in publications such as Forbes, TechCrunch, and The Wall Street Journal
- FullStory has been used by over 1,000 companies, including Microsoft, Slack, and Shopify
| |
| What are the benefits? |
|---|
- Detailed Insights
- Easy Setup
- Real-Time Data
- User-Friendly
| - Affordable Pricing
- Easy-to-use interface
|
| Things to look out for |
|---|
- Costs
- Integrations
- Privacy
- Support
| - Limited customization options
- May not work for all industries
|
| Who is it for? |
|---|
- Customer Support Teams
- Data Analysts
- Marketing Managers
- Product Managers
- Software Engineers
- UX Designers
| - Content Creators
- Digital Marketers
- E-commerce managers
- Online business owners
- Product Managers
- SEO Specialists
- UI/UX Designers
- User experience designers
- Web Developers
- Website owners
|
| Features |
|---|
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
FullStory
What is FullStory?
FullStory is a digital experience analytics platform that helps businesses understand how customers interact with their websites and apps.
It provides insights into customer behavior, allowing businesses to identify and fix issues quickly and improve the overall customer experience.
Who Should Use FullStory?
FullStory is designed for businesses of all sizes, from small startups to large enterprises.
It is especially useful for ecommerce businesses, as it provides detailed insights into customer behavior and helps them optimize their online stores.
Key Benefits and Features
- Detailed insights into customer behavior, including page views, clicks, and form submissions.
- Ability to replay customer sessions to identify and fix issues quickly.
- Integrations with popular analytics and marketing tools, such as Google Analytics and Salesforce.
- Real-time alerts to notify you of any issues.
- Advanced segmentation capabilities to target specific customer segments.
How Does FullStory Compare to its Competitors?
FullStory is one of the leading digital experience analytics platforms on the market.
It offers a comprehensive set of features and is easy to use.
It is also more affordable than some of its competitors, such as Adobe Analytics and Mixpanel.
Help & Support
Does FullStory integrate with other tools?
Yes, FullStory integrates with a variety of other tools, including Google Analytics, Salesforce, and more.
Does FullStory offer a free trial?
Yes, FullStory offers a free 14-day trial for all new customers.
What types of insights does FullStory provide?
FullStory provides insights into user behavior, including user journeys, user segmentation, and user engagement.
How does FullStory work?
FullStory captures all user interactions with your website or app, and then uses machine learning to analyze the data and provide insights into user behavior.
Does FullStory integrate with other tools?
Yes, FullStory integrates with a variety of other tools, including analytics platforms, customer support tools, and more.
What types of insights does FullStory provide?
FullStory provides insights into user behavior, including user journeys, user segmentation, and user engagement.
Does FullStory offer a free trial?
Yes, FullStory offers a free 14-day trial for all new customers.
How does FullStory work?
FullStory captures all user interactions with your website or app, and then uses machine learning to analyze the data and provide insights into user behavior.
What types of data does FullStory capture?
FullStory captures all user interactions with your website or app, including clicks, taps, page views, form submissions, and more.
What types of data does FullStory capture?
FullStory captures all user interactions with your website or app, including clicks, taps, page views, form submissions, and more.
What is FullStory?
FullStory is a digital experience analytics platform that helps you understand how customers use your website or app.
What is FullStory?
FullStory is a digital experience analytics platform that helps you understand how customers use your website or app.
UserBob
UserBob
Summary
UserBob is a website that provides user testing services to improve website user experience.
It offers affordable and quick user testing services to businesses and individuals who want to improve their website's usability and increase conversions.
Who Should Use It?
- Website owners who want to improve their website's usability and increase conversions
- Web developers who want to test their website's user experience before launching it
- Marketing professionals who want to optimize their website's conversion rate
- Businesses of all sizes who want to improve their online presence and user experience
Key Benefits and Features
- Quick and affordable user testing services
- Easy-to-use platform that allows you to create your own tasks and questions
- Ability to target specific demographics for your user testing
- Video and audio recordings of user testing sessions
- Heatmap and click tracking analysis
- Competitor analysis to compare your website with your competitors
- Expert reviews and recommendations for improving your website's user experience
Competitors
UserBob's main competitors are other user testing services such as UserTesting.com, TryMyUI, and UserFeel.
However, UserBob stands out with its affordable pricing, quick turnaround time, and easy-to-use platform that allows you to create your own tasks and questions.
Help & Support
What is UserBob?
UserBob is a user testing service that provides businesses with videos of real people speaking their thoughts as they use the business's website or app.
How does UserBob work?
You start by defining your target market, then UserBob recruits users that match your demographics. These users are then given a scenario and tasks to complete on your website or app while speaking their thoughts out loud. The entire session is recorded for you to review.
Who are the testers in UserBob?
Testers are everyday people from all around the world who are paid to provide their feedback. They range in age, gender, income, and technical ability.
Can I choose my own testers in UserBob?
Yes, you can define your target market by age, gender, income, and web expertise to ensure the testers match your customer profile.
What type of feedback will I receive from UserBob?
You will receive a video of the user's screen along with their audio commentary as they navigate your site or app. This allows you to hear first-hand what users like and dislike about your site or app.
How long does a UserBob test take?
The length of a test depends on the tasks you set for the testers. However, the average test typically lasts between 5 to 20 minutes.
Can I ask testers to perform specific tasks on my website or app?
Yes, you can provide specific tasks for testers to complete during their session. This allows you to focus on areas you're interested in.
How can UserBob help improve my website or app?
UserBob provides you with real user feedback, allowing you to identify usability issues, understand user behavior, and gain insights to improve your website or app.