Compare FullStory and Usabilla Comparison
FullStory FullStory’s intuitive digital experience intelligence provide you with critical insights so you can drive high-impact digital improvements & revenue. Find out more Try FullStory	Usabilla Usabilla helps companies improve their user experience and increase their customer satisfaction by providing feedback tools that enable customers to easily provide feedback on their digital products. Find out more Try Usabilla
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FullStory

What is FullStory?

FullStory is a digital experience analytics platform that helps businesses understand how customers interact with their websites and apps.

It provides insights into customer behavior, allowing businesses to identify and fix issues quickly and improve the overall customer experience.

Who Should Use FullStory?

FullStory is designed for businesses of all sizes, from small startups to large enterprises.

It is especially useful for ecommerce businesses, as it provides detailed insights into customer behavior and helps them optimize their online stores.

Key Benefits and Features

• Detailed insights into customer behavior, including page views, clicks, and form submissions.
• Ability to replay customer sessions to identify and fix issues quickly.
• Integrations with popular analytics and marketing tools, such as Google Analytics and Salesforce.
• Real-time alerts to notify you of any issues.
• Advanced segmentation capabilities to target specific customer segments.

How Does FullStory Compare to its Competitors?

FullStory is one of the leading digital experience analytics platforms on the market.

It offers a comprehensive set of features and is easy to use.

It is also more affordable than some of its competitors, such as Adobe Analytics and Mixpanel.

Help & Support

Does FullStory integrate with other tools?

Yes, FullStory integrates with a variety of other tools, including Google Analytics, Salesforce, and more.

Does FullStory offer a free trial?

Yes, FullStory offers a free 14-day trial for all new customers.

What types of insights does FullStory provide?

FullStory provides insights into user behavior, including user journeys, user segmentation, and user engagement.

How does FullStory work?

FullStory captures all user interactions with your website or app, and then uses machine learning to analyze the data and provide insights into user behavior.

Does FullStory integrate with other tools?

Yes, FullStory integrates with a variety of other tools, including analytics platforms, customer support tools, and more.

What types of insights does FullStory provide?

FullStory provides insights into user behavior, including user journeys, user segmentation, and user engagement.

Does FullStory offer a free trial?

Yes, FullStory offers a free 14-day trial for all new customers.

How does FullStory work?

FullStory captures all user interactions with your website or app, and then uses machine learning to analyze the data and provide insights into user behavior.

What types of data does FullStory capture?

FullStory captures all user interactions with your website or app, including clicks, taps, page views, form submissions, and more.

What types of data does FullStory capture?

FullStory captures all user interactions with your website or app, including clicks, taps, page views, form submissions, and more.

What is FullStory?

FullStory is a digital experience analytics platform that helps you understand how customers use your website or app.

What is FullStory?

FullStory is a digital experience analytics platform that helps you understand how customers use your website or app.

Usabilla

Usabilla

Summary

• Usabilla is a user feedback and testing platform that helps businesses improve their digital products.
• It provides a range of tools to collect and analyse user feedback, including surveys, feedback forms, and in-page feedback widgets.
• Usabilla also offers user testing and research tools, such as live user testing and heatmaps, to help businesses understand how users interact with their products.
• It is suitable for businesses of all sizes and industries, including e-commerce, finance, travel, and more.

Key Benefits and Features

• Easy to use: Usabilla's platform is user-friendly and requires no coding or technical knowledge to set up and use.
• Flexible feedback options: Businesses can choose from a range of feedback tools and customise them to suit their needs.
• Powerful analytics: Usabilla's analytics tools provide detailed insights into user feedback and behaviour, allowing businesses to make data-driven decisions.
• Integration with other tools: Usabilla integrates with a range of other tools, including Google Analytics and Slack, to streamline workflows and improve efficiency.
• Excellent customer support: Usabilla provides dedicated support to its users, including a knowledge base, help centre, and email support.

Competitors

Usabilla's main competitors include:

• Hotjar: A user feedback and analytics tool that provides heatmaps, surveys, and user recordings.
• UserTesting: A user research platform that offers live user testing, surveys, and feedback tools.
• SurveyMonkey: A survey platform that allows businesses to create and send surveys to collect feedback from users.

Who Should Use It

Usabilla is suitable for businesses of all sizes and industries that want to improve their digital products by collecting and analysing user feedback.

It is particularly useful for:

• E-commerce businesses that want to optimise their online stores and increase conversions.
• Finance companies that need to ensure their digital products are secure and user-friendly.
• Travel companies that want to improve their booking process and customer experience.

Help & Support

How does Usabilla collect feedback?

Usabilla offers various feedback collection tools, including feedback buttons, surveys, and in-page feedback forms, that you can customize and embed on your website or mobile app.

Can I customize the look and feel of the feedback forms?

Yes, you can customize the feedback forms to match your brand's look and feel, and choose from various design templates and themes.

How does Usabilla analyze feedback?

Usabilla offers various analytics tools that help you to understand your customers' feedback and improve your digital products and services. These tools include sentiment analysis, word cloud, and feedback categorization.

Can I integrate Usabilla with other tools and platforms?

Yes, Usabilla offers integrations with various tools and platforms, such as Google Analytics, Slack, and Salesforce, to help you streamline your feedback collection and analysis process.

Is Usabilla GDPR compliant?

Yes, Usabilla is GDPR compliant and offers various features and tools to help you comply with GDPR regulations, such as data encryption, data retention policies, and data processing agreements.

What kind of support does Usabilla offer?

Usabilla offers various support options, including email support, phone support, and a knowledge base with articles, tutorials, and best practices.

What is Usabilla?

Usabilla is a platform that helps businesses to collect feedback from their customers and improve their digital products and services.

What kind of feedback can I collect with Usabilla?

You can collect feedback on anything related to your digital products and services, such as website design, user experience, content, and functionality.