| Why you should consider it |
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- FullStory has been awarded the 2019 G2 Crowd High Performer Award for Customer Experience Analytics
- FullStory has been featured in publications such as Forbes, TechCrunch, and The Wall Street Journal
- FullStory has been used by over 1,000 companies, including Microsoft, Slack, and Shopify
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| What are the benefits? |
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- Detailed Insights
- Easy Setup
- Real-Time Data
- User-Friendly
| - Detailed Reports
- Easy Setup
- Real-Time Tracking
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| Things to look out for |
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- Costs
- Integrations
- Privacy
- Support
| - Complexity
- Costly
- Integration
- Support
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| Who is it for? |
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- Customer Support Teams
- Data Analysts
- Marketing Managers
- Product Managers
- Software Engineers
- UX Designers
| - Business Analysts
- Data Scientists
- Entrepreneurs
- Growth Hackers
- Marketers
- Product Managers
- UX Designers
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| Features |
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FullStory
What is FullStory?
FullStory is a digital experience analytics platform that helps businesses understand how customers interact with their websites and apps.
It provides insights into customer behavior, allowing businesses to identify and fix issues quickly and improve the overall customer experience.
Who Should Use FullStory?
FullStory is designed for businesses of all sizes, from small startups to large enterprises.
It is especially useful for ecommerce businesses, as it provides detailed insights into customer behavior and helps them optimize their online stores.
Key Benefits and Features
- Detailed insights into customer behavior, including page views, clicks, and form submissions.
- Ability to replay customer sessions to identify and fix issues quickly.
- Integrations with popular analytics and marketing tools, such as Google Analytics and Salesforce.
- Real-time alerts to notify you of any issues.
- Advanced segmentation capabilities to target specific customer segments.
How Does FullStory Compare to its Competitors?
FullStory is one of the leading digital experience analytics platforms on the market.
It offers a comprehensive set of features and is easy to use.
It is also more affordable than some of its competitors, such as Adobe Analytics and Mixpanel.
Help & Support
Does FullStory integrate with other tools?
Yes, FullStory integrates with a variety of other tools, including Google Analytics, Salesforce, and more.
Does FullStory offer a free trial?
Yes, FullStory offers a free 14-day trial for all new customers.
What types of insights does FullStory provide?
FullStory provides insights into user behavior, including user journeys, user segmentation, and user engagement.
How does FullStory work?
FullStory captures all user interactions with your website or app, and then uses machine learning to analyze the data and provide insights into user behavior.
Does FullStory integrate with other tools?
Yes, FullStory integrates with a variety of other tools, including analytics platforms, customer support tools, and more.
What types of insights does FullStory provide?
FullStory provides insights into user behavior, including user journeys, user segmentation, and user engagement.
Does FullStory offer a free trial?
Yes, FullStory offers a free 14-day trial for all new customers.
How does FullStory work?
FullStory captures all user interactions with your website or app, and then uses machine learning to analyze the data and provide insights into user behavior.
What types of data does FullStory capture?
FullStory captures all user interactions with your website or app, including clicks, taps, page views, form submissions, and more.
What types of data does FullStory capture?
FullStory captures all user interactions with your website or app, including clicks, taps, page views, form submissions, and more.
What is FullStory?
FullStory is a digital experience analytics platform that helps you understand how customers use your website or app.
What is FullStory?
FullStory is a digital experience analytics platform that helps you understand how customers use your website or app.
Kissmetrics
Kissmetrics is a customer analytics platform that helps businesses track, analyze, and optimize their customer experience.
It provides insights into customer behavior, engagement, and retention, allowing businesses to make data-driven decisions.
Who Should Use Kissmetrics?
Kissmetrics is designed for businesses of all sizes, from small startups to large enterprises.
It is especially useful for businesses that want to track customer behavior and engagement, as well as those that want to optimize their customer experience.
Key Benefits and Features
- Track customer behavior and engagement
- Analyze customer data to identify trends and insights
- Optimize customer experience with A/B testing
- Integrate with other tools and services
- Create custom reports and dashboards
How Does Kissmetrics Compare to its Competitors?
Kissmetrics is a powerful customer analytics platform that offers a range of features and benefits.
It is comparable to other customer analytics platforms such as Mixpanel and Heap, but it offers more features and a more intuitive user interface.
Help & Support
What is Kissmetrics?
Kissmetrics is a customer analytics platform that helps you track, analyze, and optimize your digital marketing performance.
What types of data does Kissmetrics track?
Kissmetrics tracks customer data such as website visits, page views, signups, purchases, and more.
What platforms does Kissmetrics integrate with?
Kissmetrics integrates with a variety of platforms, including Google Analytics, Salesforce, Zendesk, and more.
How does Kissmetrics help me understand my customers?
Kissmetrics helps you understand your customers by tracking their behavior and providing insights into their journey.
What kind of support does Kissmetrics offer?
Kissmetrics offers a variety of support options, including live chat, email, and phone support.