| Why you should consider it |
|---|
| - Uservoice has been featured in the Wall Street Journal, Forbes, and TechCrunch
- Uservoice has been trusted by over 200,000 companies worldwide
- Uservoice has been used to collect over 1 billion customer feedbacks
|
| What are the benefits? |
|---|
- Affordable
- Customizable
- Easy Setup
- User-Friendly
| - Customizable Widgets
- Detailed Reports
- Easy Setup
- Flexible Plans
|
| Things to look out for |
|---|
| - Costly
- Limited Features
- No Customization
- No Integrations
|
| Who is it for? |
|---|
- Business Analysts
- Customer Service Representatives
- IT Professionals
- Network Administrators
- Software Developers
- System Administrators
| - Business Owners
- Customer Service Representatives
- Designers
- Marketing Professionals
- Product Managers
- Software Developers
|
| Features |
|---|
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
Freshservice
Freshservice is a cloud-based IT service management (ITSM) solution designed to help businesses manage their IT services and operations.
It is designed to help businesses streamline their IT operations, improve customer service, and increase efficiency.
It is suitable for businesses of all sizes, from small businesses to large enterprises.
Who Should Use Freshservice?
Freshservice is suitable for businesses of all sizes, from small businesses to large enterprises.
It is designed to help businesses streamline their IT operations, improve customer service, and increase efficiency.
It is also suitable for IT service providers, IT departments, and IT consultants.
Key Benefits and Features
- Automated ticketing system: Freshservice provides an automated ticketing system that allows users to quickly and easily create, assign, and track tickets.
- Asset management: Freshservice provides an asset management system that allows users to track and manage their IT assets.
- Knowledge base: Freshservice provides a knowledge base that allows users to store and share information about their IT services.
- Integrations: Freshservice integrates with a variety of third-party applications, such as Slack, Salesforce, and Zendesk.
- Reporting and analytics: Freshservice provides reporting and analytics tools that allow users to track and analyze their IT operations.
How Freshservice Compares to its Competitors
Freshservice is one of the leading ITSM solutions on the market.
It is designed to help businesses streamline their IT operations, improve customer service, and increase efficiency.
It is also highly customizable and integrates with a variety of third-party applications.
Compared to its competitors, Freshservice is more affordable and offers more features and integrations.
Help & Support
What is Freshservice?
Freshservice is a cloud-based IT service desk and IT asset management solution that helps you manage your IT services in a simple, efficient, and cost-effective way.
What features does Freshservice offer?
Freshservice offers a range of features including incident management, problem management, change management, service catalog, knowledge base, asset management, and more.
What platforms does Freshservice support?
Freshservice supports Windows, Mac, Linux, iOS, and Android platforms.
Does Freshservice offer a free trial?
Yes, Freshservice offers a free trial for up to 21 days.
Does Freshservice offer customer support?
Yes, Freshservice offers 24/7 customer support via phone, email, and live chat.
Does Freshservice integrate with other applications?
Yes, Freshservice integrates with a range of applications including Slack, JIRA, Salesforce, and more.
UserVoice
Uservoice: A Comprehensive Customer Service Platform
Uservoice is a comprehensive customer service platform that helps businesses and organizations provide better customer service.
It offers a range of features, including ticketing, customer feedback, and customer engagement tools.
It is designed to help businesses and organizations manage customer service more efficiently and effectively.
Who Should Use Uservoice?
Uservoice is ideal for businesses and organizations of all sizes that need to provide better customer service.
It is especially useful for businesses and organizations that need to manage customer service more efficiently and effectively.
Key Benefits and Features
- Ticketing system for managing customer service inquiries
- Customer feedback tools for gathering customer feedback
- Customer engagement tools for engaging customers
- Integrations with other customer service platforms
- Analytics and reporting tools for tracking customer service performance
How Does Uservoice Compare to Its Competitors?
Uservoice is a comprehensive customer service platform that offers a range of features and tools.
It is designed to help businesses and organizations manage customer service more efficiently and effectively.
It is competitively priced and offers a range of integrations with other customer service platforms.
Help & Support
Does UserVoice offer customer support?
Yes, UserVoice offers customer support via email, phone, and live chat.
Does UserVoice offer customer support?
Yes, UserVoice offers customer support via email, phone, and live chat.
Does UserVoice offer a free trial?
Yes, UserVoice offers a free 14-day trial.
What is UserVoice?
UserVoice is a customer service and feedback platform that helps companies understand and act on customer feedback.
What features does UserVoice offer?
UserVoice offers a range of features, including customer service ticketing, feedback forums, customer surveys, and more.
What is UserVoice?
UserVoice is a customer service and feedback platform that helps companies understand and act on customer feedback.
How does UserVoice help companies?
UserVoice helps companies understand customer feedback and act on it quickly and effectively. It also helps companies provide better customer service and build better relationships with their customers.
What features does UserVoice offer?
UserVoice offers a range of features, including customer service ticketing, feedback forums, customer surveys, and more.
What platforms does UserVoice support?
UserVoice supports web, mobile, and desktop platforms.
How does UserVoice help companies?
UserVoice helps companies understand customer feedback and act on it quickly and effectively. It also helps companies provide better customer service and build better relationships with their customers.
Does UserVoice offer a free trial?
Yes, UserVoice offers a free 14-day trial.
What platforms does UserVoice support?
UserVoice supports web, mobile, and desktop platforms.