| Why you should consider it |
|---|
- Feedbackify Has Collected Over 1 Million Responses
- Feedbackify Has Helped Companies Increase Their Net Promoter Score by an Average of 20%
- Over 10,000 Companies Use Feedbackify to Collect Customer Feedback
| |
| What are the benefits? |
|---|
- Detailed Reports
- Easy Setup
- Real-Time Data
- User-Friendly
| - Customizable Surveys
- Real-Time Insights
|
| Things to look out for |
|---|
- Costs
- Data Security
- Integrations
- User Experience
| - Limited customization options
|
| Who is it for? |
|---|
| - E-commerce Businesses
- Mobile App Developers
- Product Managers
- Web Developers
|
| Features |
|---|
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
Feedbackify
Feedbackify Overview
Feedbackify is a customer feedback platform that helps businesses collect and analyze customer feedback.
It is designed to help businesses understand their customers better and improve their customer experience.
Who Should Use Feedbackify?
Feedbackify is designed for businesses of all sizes, from small businesses to large enterprises.
It is ideal for businesses that want to collect customer feedback and use it to improve their customer experience.
Key Benefits and Features
- Collect customer feedback through surveys, polls, and ratings.
- Analyze customer feedback with powerful analytics tools.
- Integrate with other customer experience tools.
- Create custom surveys and polls.
- Get real-time notifications when customers leave feedback.
- Create customer segments for targeted feedback.
How Does Feedbackify Compare to Its Competitors?
Feedbackify is a powerful customer feedback platform that offers a range of features and benefits.
It is competitively priced and offers a range of integrations with other customer experience tools.
It is also easy to use and has a user-friendly interface.
Help & Support
What is Feedbackify?
Feedbackify is a customer feedback platform that helps businesses collect and analyze customer feedback to improve customer experience and increase customer loyalty.
What features does Feedbackify offer?
Feedbackify offers a range of features including customer feedback surveys, customer segmentation, sentiment analysis, customer feedback management, and more.
How does Feedbackify help businesses?
Feedbackify helps businesses collect and analyze customer feedback to identify areas of improvement, increase customer loyalty, and improve customer experience.
How easy is it to set up Feedbackify?
Feedbackify is easy to set up and use. You can get started in minutes with our simple setup wizard.
Does Feedbackify integrate with other systems?
Yes, Feedbackify integrates with a range of popular systems including Salesforce, Zendesk, and more.
Does Feedbackify offer customer support?
Yes, Feedbackify offers customer support via email, phone, and live chat.
How does Feedbackify help businesses?
Feedbackify helps businesses collect and analyze customer feedback to identify areas of improvement, increase customer loyalty, and improve customer experience.
How easy is it to set up Feedbackify?
Feedbackify is easy to set up and use. You can get started in minutes with our simple setup wizard.
Does Feedbackify integrate with other systems?
Yes, Feedbackify integrates with a range of popular systems including Salesforce, Zendesk, and more.
Does Feedbackify offer customer support?
Yes, Feedbackify offers customer support via email, phone, and live chat.
What is Feedbackify?
Feedbackify is a customer feedback platform that helps businesses collect and analyze customer feedback to improve customer experience and increase customer loyalty.
What features does Feedbackify offer?
Feedbackify offers a range of features including customer feedback surveys, customer segmentation, sentiment analysis, customer feedback management, and more.
Usabilla
Usabilla
Summary
- Usabilla is a user feedback and testing platform that helps businesses improve their digital products.
- It provides a range of tools to collect and analyse user feedback, including surveys, feedback forms, and in-page feedback widgets.
- Usabilla also offers user testing and research tools, such as live user testing and heatmaps, to help businesses understand how users interact with their products.
- It is suitable for businesses of all sizes and industries, including e-commerce, finance, travel, and more.
Key Benefits and Features
- Easy to use: Usabilla's platform is user-friendly and requires no coding or technical knowledge to set up and use.
- Flexible feedback options: Businesses can choose from a range of feedback tools and customise them to suit their needs.
- Powerful analytics: Usabilla's analytics tools provide detailed insights into user feedback and behaviour, allowing businesses to make data-driven decisions.
- Integration with other tools: Usabilla integrates with a range of other tools, including Google Analytics and Slack, to streamline workflows and improve efficiency.
- Excellent customer support: Usabilla provides dedicated support to its users, including a knowledge base, help centre, and email support.
Competitors
Usabilla's main competitors include:
- Hotjar: A user feedback and analytics tool that provides heatmaps, surveys, and user recordings.
- UserTesting: A user research platform that offers live user testing, surveys, and feedback tools.
- SurveyMonkey: A survey platform that allows businesses to create and send surveys to collect feedback from users.
Who Should Use It
Usabilla is suitable for businesses of all sizes and industries that want to improve their digital products by collecting and analysing user feedback.
It is particularly useful for:
- E-commerce businesses that want to optimise their online stores and increase conversions.
- Finance companies that need to ensure their digital products are secure and user-friendly.
- Travel companies that want to improve their booking process and customer experience.
Help & Support
How does Usabilla collect feedback?
Usabilla offers various feedback collection tools, including feedback buttons, surveys, and in-page feedback forms, that you can customize and embed on your website or mobile app.
Can I customize the look and feel of the feedback forms?
Yes, you can customize the feedback forms to match your brand's look and feel, and choose from various design templates and themes.
How does Usabilla analyze feedback?
Usabilla offers various analytics tools that help you to understand your customers' feedback and improve your digital products and services. These tools include sentiment analysis, word cloud, and feedback categorization.
Can I integrate Usabilla with other tools and platforms?
Yes, Usabilla offers integrations with various tools and platforms, such as Google Analytics, Slack, and Salesforce, to help you streamline your feedback collection and analysis process.
Is Usabilla GDPR compliant?
Yes, Usabilla is GDPR compliant and offers various features and tools to help you comply with GDPR regulations, such as data encryption, data retention policies, and data processing agreements.
What kind of support does Usabilla offer?
Usabilla offers various support options, including email support, phone support, and a knowledge base with articles, tutorials, and best practices.
What is Usabilla?
Usabilla is a platform that helps businesses to collect feedback from their customers and improve their digital products and services.
What kind of feedback can I collect with Usabilla?
You can collect feedback on anything related to your digital products and services, such as website design, user experience, content, and functionality.