| Why you should consider it |
|---|
| - FullStory has been awarded the 2019 G2 Crowd High Performer Award for Customer Experience Analytics
- FullStory has been featured in publications such as Forbes, TechCrunch, and The Wall Street Journal
- FullStory has been used by over 1,000 companies, including Microsoft, Slack, and Shopify
|
| What are the benefits? |
|---|
- Customer Engagement
- Data-Driven Decisions
- Easy Setup
- Real-Time Insights
| - Detailed Insights
- Easy Setup
- Real-Time Data
- User-Friendly
|
| Things to look out for |
|---|
- Costs
- Integrations
- Scalability
- Security
| - Costs
- Integrations
- Privacy
- Support
|
| Who is it for? |
|---|
- Business Analysts
- Customer Service Representatives
- Data Scientists
- Marketing Professionals
- Product Managers
- Sales Professionals
- UX Designers
| - Customer Support Teams
- Data Analysts
- Marketing Managers
- Product Managers
- Software Engineers
- UX Designers
|
| Features |
|---|
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
Engage CX
EngageCX is a customer experience platform that helps businesses create meaningful customer relationships.
It provides a suite of tools to help businesses understand their customers, build loyalty, and increase customer lifetime value.
It is designed to help businesses create a personalized customer experience that is tailored to each customer's needs.
Who Should Use EngageCX?
EngageCX is designed for businesses of all sizes, from small businesses to large enterprises.
It is ideal for businesses that want to create a personalized customer experience and build loyalty with their customers.
It is also suitable for businesses that want to increase customer lifetime value and understand their customers better.
Key Benefits and Features
- Personalized customer experience: EngageCX helps businesses create a personalized customer experience that is tailored to each customer's needs.
- Customer loyalty: EngageCX helps businesses build loyalty with their customers by providing a suite of tools to understand their customers better.
- Customer lifetime value: EngageCX helps businesses increase customer lifetime value by providing insights into customer behavior and preferences.
- Analytics and insights: EngageCX provides analytics and insights to help businesses understand their customers better and make informed decisions.
How Does EngageCX Compare to Its Competitors?
EngageCX is a comprehensive customer experience platform that provides a suite of tools to help businesses create meaningful customer relationships.
It is designed to help businesses create a personalized customer experience that is tailored to each customer's needs.
It is also designed to help businesses build loyalty with their customers and increase customer lifetime value.
Compared to its competitors, EngageCX provides more comprehensive analytics and insights to help businesses understand their customers better and make informed decisions.
Help & Support
What is EngageCX?
EngageCX is a customer experience platform that helps businesses create meaningful customer relationships and drive customer loyalty.
What features does EngageCX offer?
EngageCX offers a range of features including customer feedback surveys, customer segmentation, customer journey mapping, customer analytics, and more.
How does EngageCX help businesses?
EngageCX helps businesses understand their customers better, identify areas of improvement, and create personalized experiences that drive customer loyalty.
What types of businesses can use EngageCX?
EngageCX is designed to be used by any business that wants to improve their customer experience and drive customer loyalty.
How easy is it to use EngageCX?
EngageCX is designed to be easy to use, with a simple user interface and intuitive features that make it easy to get started quickly.
FullStory
What is FullStory?
FullStory is a digital experience analytics platform that helps businesses understand how customers interact with their websites and apps.
It provides insights into customer behavior, allowing businesses to identify and fix issues quickly and improve the overall customer experience.
Who Should Use FullStory?
FullStory is designed for businesses of all sizes, from small startups to large enterprises.
It is especially useful for ecommerce businesses, as it provides detailed insights into customer behavior and helps them optimize their online stores.
Key Benefits and Features
- Detailed insights into customer behavior, including page views, clicks, and form submissions.
- Ability to replay customer sessions to identify and fix issues quickly.
- Integrations with popular analytics and marketing tools, such as Google Analytics and Salesforce.
- Real-time alerts to notify you of any issues.
- Advanced segmentation capabilities to target specific customer segments.
How Does FullStory Compare to its Competitors?
FullStory is one of the leading digital experience analytics platforms on the market.
It offers a comprehensive set of features and is easy to use.
It is also more affordable than some of its competitors, such as Adobe Analytics and Mixpanel.
Help & Support
Does FullStory integrate with other tools?
Yes, FullStory integrates with a variety of other tools, including Google Analytics, Salesforce, and more.
Does FullStory offer a free trial?
Yes, FullStory offers a free 14-day trial for all new customers.
What types of insights does FullStory provide?
FullStory provides insights into user behavior, including user journeys, user segmentation, and user engagement.
How does FullStory work?
FullStory captures all user interactions with your website or app, and then uses machine learning to analyze the data and provide insights into user behavior.
Does FullStory integrate with other tools?
Yes, FullStory integrates with a variety of other tools, including analytics platforms, customer support tools, and more.
What types of insights does FullStory provide?
FullStory provides insights into user behavior, including user journeys, user segmentation, and user engagement.
Does FullStory offer a free trial?
Yes, FullStory offers a free 14-day trial for all new customers.
How does FullStory work?
FullStory captures all user interactions with your website or app, and then uses machine learning to analyze the data and provide insights into user behavior.
What types of data does FullStory capture?
FullStory captures all user interactions with your website or app, including clicks, taps, page views, form submissions, and more.
What types of data does FullStory capture?
FullStory captures all user interactions with your website or app, including clicks, taps, page views, form submissions, and more.
What is FullStory?
FullStory is a digital experience analytics platform that helps you understand how customers use your website or app.
What is FullStory?
FullStory is a digital experience analytics platform that helps you understand how customers use your website or app.