| Why you should consider it |
|---|
- Delighted customers have seen an average Net Promoter Score of 8.7
- Delighted customers have seen an average response rate of 40%
- Delighted has helped over 10,000 customers collect over 10 million responses
| - Foresee has been used by over 500 of the Fortune 1000 companies
- Foresee has been used to increase customer loyalty by up to 30%
- Foresee has been used to increase customer satisfaction by up to 20%
|
| What are the benefits? |
|---|
- Customizable Surveys
- Detailed Reports
- Easy Setup
- Real-Time Data
| - Accurate Insights
- Actionable Results
- Easy Integration
- Real-Time Data
|
| Things to look out for |
|---|
- Costly
- Limited Features
- No Customization
- No Integrations
| - Complexity
- Costly
- Integration
- Training
|
| Who is it for? |
|---|
- Business Owners
- Customer Service Representatives
- HR Professionals
- Marketing Managers
- Product Managers
- UX Designers
| - Analysts
- Business Owners
- Marketing Professionals
- Product Managers
- Researchers
- UX Designers
|
| Features |
|---|
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
| |
Delighted
Delighted is a customer feedback platform that helps businesses measure customer satisfaction and loyalty.
It provides a simple way to collect customer feedback and insights, and helps businesses make better decisions based on customer feedback.
Delighted is designed to be easy to use and provides a range of features to help businesses get the most out of their customer feedback.
Who Should Use Delighted?
Delighted is designed for businesses of all sizes, from small businesses to large enterprises.
It is ideal for businesses that want to measure customer satisfaction and loyalty, and use customer feedback to make better decisions.
It is also suitable for businesses that want to collect customer feedback quickly and easily.
Key Benefits and Features
- Easy to use: Delighted is designed to be easy to use, with a simple interface and intuitive features.
- Real-time feedback: Delighted provides real-time feedback, so businesses can quickly and easily measure customer satisfaction and loyalty.
- Actionable insights: Delighted provides actionable insights, so businesses can make better decisions based on customer feedback.
- Integrations: Delighted integrates with a range of popular tools, such as Salesforce, Zendesk, and Slack.
How Does Delighted Compare to Its Competitors?
Delighted is one of the leading customer feedback platforms, and is often compared to its competitors, such as SurveyMonkey and Qualtrics.
Delighted is designed to be easy to use, with a simple interface and intuitive features.
It also provides real-time feedback and actionable insights, and integrates with a range of popular tools.
Delighted is often seen as the best choice for businesses that want to measure customer satisfaction and loyalty quickly and easily.
Help & Support
What is Delighted?
Delighted is a customer feedback platform that helps you measure customer satisfaction and loyalty.
What types of surveys does Delighted offer?
Delighted offers NPS, CSAT, CES, and custom surveys.
How does Delighted collect feedback?
Delighted collects feedback via email, SMS, web, and in-app surveys.
What kind of insights does Delighted provide?
Delighted provides insights into customer sentiment, trends, and segmentation.
Does Delighted integrate with other tools?
Yes, Delighted integrates with many popular tools like Slack, Salesforce, Zendesk, and more.
Does Delighted offer customer support?
Yes, Delighted offers customer support via email and live chat.
ForeSee
Foresee is a customer experience analytics platform that helps businesses understand their customers and improve their customer experience.
It provides insights into customer behavior, preferences, and satisfaction, allowing businesses to make informed decisions and optimize their customer experience.
Who Should Use Foresee?
Foresee is designed for businesses of all sizes, from small businesses to large enterprises.
It is ideal for businesses that want to understand their customers better and improve their customer experience.
Key Benefits and Features
- Gathers customer feedback and insights from multiple sources
- Provides actionable insights to help businesses improve their customer experience
- Analyzes customer behavior and preferences
- Identifies customer satisfaction trends
- Integrates with other customer experience platforms
How Foresee Compares to Competitors
Foresee is a comprehensive customer experience analytics platform that provides insights into customer behavior, preferences, and satisfaction.
It is more comprehensive than many of its competitors, which focus on specific aspects of customer experience such as customer feedback or customer satisfaction.
Foresee also integrates with other customer experience platforms, allowing businesses to get a more holistic view of their customers.
Help & Support
What is ForeSee?
ForeSee is a customer experience analytics platform that helps organizations measure and improve the customer experience across digital and offline channels.
What types of organizations use ForeSee?
ForeSee is used by organizations of all sizes, from Fortune 500 companies to small businesses, to measure and improve the customer experience.
What types of customer experience data does ForeSee collect?
ForeSee collects customer experience data from surveys, customer feedback, website analytics, and other sources to provide a comprehensive view of the customer experience.
How does ForeSee help organizations improve the customer experience?
ForeSee helps organizations identify areas of improvement in the customer experience, prioritize initiatives, and measure the impact of changes on customer satisfaction.
What types of insights does ForeSee provide?
ForeSee provides insights into customer satisfaction, loyalty, and advocacy, as well as the drivers of customer experience, such as product quality, customer service, and website usability.