Compare Delighted and FeedbacklyComparison | |
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DelightedDelighted is the self-serve experience management platform of choice for the world’s top brands. Get employee, product, and customer feedback in minutes. Find out more |  FeedbacklyFeedbackly - the only customer feedback platform with automated CX software, Education, Consulting, and industry-leading knowledge. Find out more |
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Business Owners
Keep up to date about Brand Awareness Surveys offers like Delighted
PrivacyDelighted
Delighted is a customer feedback platform that helps businesses measure customer satisfaction and loyalty.
It provides a simple way to collect customer feedback and insights, and helps businesses make better decisions based on customer feedback.
Delighted is designed to be easy to use and provides a range of features to help businesses get the most out of their customer feedback.
Who Should Use Delighted?
Delighted is designed for businesses of all sizes, from small businesses to large enterprises.
It is ideal for businesses that want to measure customer satisfaction and loyalty, and use customer feedback to make better decisions.
It is also suitable for businesses that want to collect customer feedback quickly and easily.
Key Benefits and Features
- Easy to use: Delighted is designed to be easy to use, with a simple interface and intuitive features.
- Real-time feedback: Delighted provides real-time feedback, so businesses can quickly and easily measure customer satisfaction and loyalty.
- Actionable insights: Delighted provides actionable insights, so businesses can make better decisions based on customer feedback.
- Integrations: Delighted integrates with a range of popular tools, such as Salesforce, Zendesk, and Slack.
How Does Delighted Compare to Its Competitors?
Delighted is one of the leading customer feedback platforms, and is often compared to its competitors, such as SurveyMonkey and Qualtrics.
Delighted is designed to be easy to use, with a simple interface and intuitive features.
It also provides real-time feedback and actionable insights, and integrates with a range of popular tools.
Delighted is often seen as the best choice for businesses that want to measure customer satisfaction and loyalty quickly and easily.
Help & Support
- What is Delighted?
- Delighted is a customer feedback platform that helps you measure customer satisfaction and loyalty.
- What types of surveys does Delighted offer?
- Delighted offers NPS, CSAT, CES, and custom surveys.
- How does Delighted collect feedback?
- Delighted collects feedback via email, SMS, web, and in-app surveys.
- What kind of insights does Delighted provide?
- Delighted provides insights into customer sentiment, trends, and segmentation.
- Does Delighted integrate with other tools?
- Yes, Delighted integrates with many popular tools like Slack, Salesforce, Zendesk, and more.
- Does Delighted offer customer support?
- Yes, Delighted offers customer support via email and live chat.
Feedbackly
Summary
Feedbackly is a feedback management tool that helps businesses collect and analyze customer feedback to improve their products and services.
It is a comprehensive tool that offers a range of features to help businesses gather feedback, analyze it, and take action based on the insights gained.
Who Should Use Feedbackly?
- Small and medium-sized businesses
- Enterprise-level businesses
- Businesses looking to improve their customer experience
- Businesses looking to increase customer satisfaction and loyalty
Key Benefits and Features
- Multi-channel feedback collection: Feedbackly allows businesses to collect feedback from multiple channels, including email, SMS, web, and social media.
- Real-time feedback analysis: Feedbackly provides real-time feedback analysis, allowing businesses to quickly identify trends and areas for improvement.
- Customizable surveys: Feedbackly offers customizable surveys that can be tailored to meet the specific needs of businesses.
- Automated reporting: Feedbackly provides automated reporting, making it easy for businesses to share feedback insights with their team.
- Integrations: Feedbackly integrates with a range of other tools, including CRM systems and marketing automation platforms.
Competitors
Feedbackly's main competitors include:
- SurveyMonkey
- Qualtrics
- Medallia
- Zendesk
While these tools offer similar features, Feedbackly stands out for its multi-channel feedback collection and real-time feedback analysis capabilities.