Compare Balsamiq and Usabilla Comparison
Balsamiq Balsamiq is the company behind Balsamiq Wireframes, the industry standard low-fidelity wireframing tool. Find out more Try Balsamiq	Usabilla Usabilla helps companies improve their user experience and increase their customer satisfaction by providing feedback tools that enable customers to easily provide feedback on their digital products. Find out more Try Usabilla
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Balsamiq

Balsamiq is a rapid wireframing tool that helps you work faster and smarter. It provides a quick and easy way to create mockups of your website, app, or any other project. With its drag-and-drop interface, you can quickly create wireframes and share them with your team. Here are 8 product benefits and features:

1. Easy to Use

Balsamiq is designed to be easy to use, with a drag-and-drop interface that makes it simple to create wireframes. You can quickly add elements to your wireframes, such as text, images, and buttons, and customize them to fit your needs.

2. Collaboration

Balsamiq makes it easy to collaborate with your team. You can share your wireframes with others and get feedback quickly. You can also comment on wireframes and track changes.

3. Templates

Balsamiq comes with a library of templates that you can use to quickly create wireframes. You can also create your own templates and save them for future use.

4. Mobile Support

Balsamiq supports mobile devices, so you can create wireframes for mobile apps and websites. You can also preview your wireframes on different devices to make sure they look right.

5. Cloud Storage

Balsamiq stores your wireframes in the cloud, so you can access them from anywhere. You can also share your wireframes with others and collaborate in real-time.

6. Version Control

Balsamiq keeps track of all your changes, so you can easily go back to previous versions of your wireframes. You can also compare different versions to see what has changed.

7. Export

Balsamiq allows you to export your wireframes as images or PDFs. You can also share them with others via email or social media.

8. Integrations

Balsamiq integrates with other tools, such as Slack, Jira, and Confluence. This makes it easy to collaborate with your team and keep everyone on the same page.

Usabilla

Usabilla

Summary

• Usabilla is a user feedback and testing platform that helps businesses improve their digital products.
• It provides a range of tools to collect and analyse user feedback, including surveys, feedback forms, and in-page feedback widgets.
• Usabilla also offers user testing and research tools, such as live user testing and heatmaps, to help businesses understand how users interact with their products.
• It is suitable for businesses of all sizes and industries, including e-commerce, finance, travel, and more.

Key Benefits and Features

• Easy to use: Usabilla's platform is user-friendly and requires no coding or technical knowledge to set up and use.
• Flexible feedback options: Businesses can choose from a range of feedback tools and customise them to suit their needs.
• Powerful analytics: Usabilla's analytics tools provide detailed insights into user feedback and behaviour, allowing businesses to make data-driven decisions.
• Integration with other tools: Usabilla integrates with a range of other tools, including Google Analytics and Slack, to streamline workflows and improve efficiency.
• Excellent customer support: Usabilla provides dedicated support to its users, including a knowledge base, help centre, and email support.

Competitors

Usabilla's main competitors include:

• Hotjar: A user feedback and analytics tool that provides heatmaps, surveys, and user recordings.
• UserTesting: A user research platform that offers live user testing, surveys, and feedback tools.
• SurveyMonkey: A survey platform that allows businesses to create and send surveys to collect feedback from users.

Who Should Use It

Usabilla is suitable for businesses of all sizes and industries that want to improve their digital products by collecting and analysing user feedback.

It is particularly useful for:

• E-commerce businesses that want to optimise their online stores and increase conversions.
• Finance companies that need to ensure their digital products are secure and user-friendly.
• Travel companies that want to improve their booking process and customer experience.

Help & Support

How does Usabilla collect feedback?

Usabilla offers various feedback collection tools, including feedback buttons, surveys, and in-page feedback forms, that you can customize and embed on your website or mobile app.

Can I customize the look and feel of the feedback forms?

Yes, you can customize the feedback forms to match your brand's look and feel, and choose from various design templates and themes.

How does Usabilla analyze feedback?

Usabilla offers various analytics tools that help you to understand your customers' feedback and improve your digital products and services. These tools include sentiment analysis, word cloud, and feedback categorization.

Can I integrate Usabilla with other tools and platforms?

Yes, Usabilla offers integrations with various tools and platforms, such as Google Analytics, Slack, and Salesforce, to help you streamline your feedback collection and analysis process.

Is Usabilla GDPR compliant?

Yes, Usabilla is GDPR compliant and offers various features and tools to help you comply with GDPR regulations, such as data encryption, data retention policies, and data processing agreements.

What kind of support does Usabilla offer?

Usabilla offers various support options, including email support, phone support, and a knowledge base with articles, tutorials, and best practices.

What is Usabilla?

Usabilla is a platform that helps businesses to collect feedback from their customers and improve their digital products and services.

What kind of feedback can I collect with Usabilla?

You can collect feedback on anything related to your digital products and services, such as website design, user experience, content, and functionality.