Below, we’ll look at the 11 best Freshdesk alternatives.
To make it easier, we’ve grouped these alternatives into 4 categories with the most popular first:
Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.
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Customer Service Software: Help Desk, Multi-Company Help Desk, PinkVERIFY ITIL/ ITSM Service Desk & Live Chat by Vision Helpdesk
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ServiceDesk Plus is an IT service desk and asset management software that helps IT teams deliver better services. It offers features like ticketing, asset tracking, self-service portal, knowledge base, and more. It helps IT teams automate processes, reduce costs, and improve customer satisfaction.
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IT service desk software for the best customer services. IT technicians can perform IT help desk tasks easily in ServiceDesk Plus, the efficient, all-in-one help desk software. Smart automations, codeless customizations, and powerful integrations are some of the highlights of this helpdesk support software.
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Simplify service management and asset management with SolarWinds Web Help Desk.
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Intercom helps over 25,000 global organizations deliver better customer support via personalized conversations and automated support.
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Ladesk is a customer service software that helps businesses manage customer inquiries, automate customer service processes, and provide better customer service. It offers features such as ticketing, live chat, knowledge base, and more.
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