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Delighted

Offered by Delighted
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Delighted is the self-serve experience management platform of choice for the world’s top brands. Get employee, product, and customer feedback in minutes.

Delighted
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Who is Delighted for?

  • Business Owners
  • Customer Service Representatives
  • HR Professionals
  • Marketing Managers
  • Product Managers
  • UX Designers

Why you should find out more

  • Delighted customers have seen an average Net Promoter Score of 8.7
  • Delighted customers have seen an average response rate of 40%
  • Delighted has helped over 10,000 customers collect over 10 million responses

What are the benefits of Delighted?

  • Customizable Surveys
  • Detailed Reports
  • Easy Setup
  • Real-Time Data

Things to consider

  • Costly
  • Limited Features
  • No Customization
  • No Integrations
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Delighted is a customer feedback platform that helps businesses measure customer satisfaction and loyalty.

It provides a simple way to collect customer feedback and insights, and helps businesses make better decisions based on customer feedback.

Delighted is designed to be easy to use and provides a range of features to help businesses get the most out of their customer feedback.

Who Should Use Delighted?

Delighted is designed for businesses of all sizes, from small businesses to large enterprises.

It is ideal for businesses that want to measure customer satisfaction and loyalty, and use customer feedback to make better decisions.

It is also suitable for businesses that want to collect customer feedback quickly and easily.

Key Benefits and Features

  • Easy to use: Delighted is designed to be easy to use, with a simple interface and intuitive features.
  • Real-time feedback: Delighted provides real-time feedback, so businesses can quickly and easily measure customer satisfaction and loyalty.
  • Actionable insights: Delighted provides actionable insights, so businesses can make better decisions based on customer feedback.
  • Integrations: Delighted integrates with a range of popular tools, such as Salesforce, Zendesk, and Slack.

How Does Delighted Compare to Its Competitors?

Delighted is one of the leading customer feedback platforms, and is often compared to its competitors, such as SurveyMonkey and Qualtrics.

Delighted is designed to be easy to use, with a simple interface and intuitive features.

It also provides real-time feedback and actionable insights, and integrates with a range of popular tools.

Delighted is often seen as the best choice for businesses that want to measure customer satisfaction and loyalty quickly and easily.

Business Owners

Features

Help & Support

What is Delighted?
Delighted is a customer feedback platform that helps you measure customer satisfaction and loyalty.
What types of surveys does Delighted offer?
Delighted offers NPS, CSAT, CES, and custom surveys.
How does Delighted collect feedback?
Delighted collects feedback via email, SMS, web, and in-app surveys.
What kind of insights does Delighted provide?
Delighted provides insights into customer sentiment, trends, and segmentation.
Does Delighted integrate with other tools?
Yes, Delighted integrates with many popular tools like Slack, Salesforce, Zendesk, and more.
Does Delighted offer customer support?
Yes, Delighted offers customer support via email and live chat.

Comparisons

Customer Feedback Surveys for Business Owners

Customer Satisfaction Surveys for Business Owners
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