Smart Design Kit.

Our list of the 3 best Self-Service Portal – 2026

To make it easier, we’ve grouped these into categories with the most popular first.

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.

Self-Service Portal for Product Managers

  1. UserVoice

    B2B user feedback software to help you listen to and guide your customers, prioritize product features that matter, and innovate efficiently.
    Get nowFind out more

Self-Service Portal for Business Analysts

  1. Freshservice

    Freshservice is an IT service desk and asset management platform that helps IT teams deliver better service and manage their IT assets. It offers features like ticketing, asset tracking, knowledge base, and more.
    Get nowFind out more

Self-Service Portal for IT Professionals

  1. SolarWinds Web Help Desk

    Simplify service management and asset management with SolarWinds Web Help Desk.
    Get nowFind out more
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