Our list of the 11 best Customer Retention – 2026

Maximizing customer satisfaction and loyalty by enhancing their experience through innovative and user-friendly design and UI/UX.

To make it easier, we’ve grouped these into categories with the most popular first.

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.

Customer Retention for Product Managers

  1. Engage CX

    EngageCX is a customer experience platform that helps businesses create personalized customer experiences. It provides tools to capture customer feedback, analyze customer data, and create automated customer journeys. It helps businesses build relationships with customers and increase customer loyalty.

Customer Retention for Marketing Professionals

  1. Loyalty360

    Customer experience is key to success. It's not just about providing a good product or service, but creating an experience that customers will remember and come back for. Companies must focus on creating a positive customer experience to build loyalty and trust.
  2. Loyaltyworks

    Online rewards and employee recognition platform makes creating your own incentive program simple, Dealer reward programs, Online rewards, Dealer incentives

Customer Retention for Developers

  1. Smile.io

    Increase retention and boost customer engagement with an easy to use loyalty program built for small businesses!

Customer Retention for Educators

  1. Perkville

    All in one referral and customer loyalty programs

Customer Retention for E-commerce Businesses

  1. LoyaltyLion

    LoyaltyLion helps ecommerce businesses increase customer loyalty and retention. Our platform provides a suite of tools to reward customers for their purchases, referrals, and more. Create loyalty programs that drive repeat purchases and increase customer lifetime value.

Customer Retention for Healthcare Professionals

  1. FiveStars

    Fivestars is an all-in-one payments and marketing platform that combines easy-to-use technology, customizable rewards and promotions, and automation.

Customer Retention for Retailers

  1. LoyaltyGator

    Loyalty Gator is a customer loyalty program software provider, helping businesses increase customer retention and spending. Loyalty program apps, gift cards, and more.
  2. LoyaltyPlant

    LoyaltyPlant helps businesses increase customer loyalty and engagement with their loyalty program. It offers a comprehensive loyalty platform with features such as points, rewards, referral programs, and more. It also provides analytics and insights to help businesses understand their customers better.

Other Customer Retention

  1. Feedbackify

    Feedbackify is a customer feedback platform that helps businesses collect and analyze customer feedback to improve customer experience. It offers surveys, polls, and feedback widgets to collect customer feedback, and provides insights and analytics to help businesses make data-driven decisions.
  2. LoyaltyXpert

    Let your sales channel work for you, automate and engage your channel partner with LoyaltyXpert's Channel Loyalty Program.
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