Our list of the 2 best Customer Experience Management for Customer Service Representatives – 2026
Maximise customer satisfaction and loyalty by designing and delivering exceptional experiences across all touchpoints with innovative CXM strategies.
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Engage CX
EngageCX is a customer experience platform that helps businesses create personalized customer experiences. It provides tools to capture customer feedback, analyze customer data, and create automated customer journeys. It helps businesses build relationships with customers and increase customer loyalty.
Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and digital experience.