Our list of the 2 best Customer Experience Management for Business Analysts – 2026
Maximise customer satisfaction and loyalty by designing and delivering exceptional experiences across all touchpoints with innovative CXM strategies.
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Clicktale
Clicktale is a digital experience analytics platform that helps businesses understand customer behavior and optimize their digital experiences. It provides insights into customer journeys, engagement, and conversions, enabling businesses to make data-driven decisions.
EngageCX is a customer experience platform that helps businesses create personalized customer experiences. It provides tools to capture customer feedback, analyze customer data, and create automated customer journeys. It helps businesses build relationships with customers and increase customer loyalty.