Our list of the 10 best Customer Engagement – 2026

Improve customer experience and loyalty through innovative design and user interface, creating a seamless customer journey.

To make it easier, we’ve grouped these into categories with the most popular first.

Although there are some similarities in features between these, depending on your situation, you might find one is more suitable to your needs.

Customer Engagement for Product Managers

  1. Engage CX

    EngageCX is a customer experience platform that helps businesses create personalized customer experiences. It provides tools to capture customer feedback, analyze customer data, and create automated customer journeys. It helps businesses build relationships with customers and increase customer loyalty.
  2. Braze

    Power customer-centric interactions between consumers and brands in real-time

Customer Engagement for Marketing Professionals

  1. Loyalty360

    Customer experience is key to success. It's not just about providing a good product or service, but creating an experience that customers will remember and come back for. Companies must focus on creating a positive customer experience to build loyalty and trust.

Customer Engagement for Developers

  1. Smile.io

    Increase retention and boost customer engagement with an easy to use loyalty program built for small businesses!

Customer Engagement for Small Business Owners

  1. Belly

    Belly is a loyalty program that rewards customers for their repeat visits to local businesses. Customers earn points for every purchase they make, which can be redeemed for rewards like discounts, free items, and exclusive offers. Belly helps businesses build relationships with their customers and increase customer loyalty.

Customer Engagement for Educators

  1. Perkville

    All in one referral and customer loyalty programs

Customer Engagement for Healthcare Professionals

  1. FiveStars

    Fivestars is an all-in-one payments and marketing platform that combines easy-to-use technology, customizable rewards and promotions, and automation.

Customer Engagement for E-commerce Businesses

  1. LoyaltyLion

    LoyaltyLion helps ecommerce businesses increase customer loyalty and retention. Our platform provides a suite of tools to reward customers for their purchases, referrals, and more. Create loyalty programs that drive repeat purchases and increase customer lifetime value.

Customer Engagement for Retailers

  1. LoyaltyPlant

    LoyaltyPlant helps businesses increase customer loyalty and engagement with their loyalty program. It offers a comprehensive loyalty platform with features such as points, rewards, referral programs, and more. It also provides analytics and insights to help businesses understand their customers better.

Other Customer Engagement

  1. Feedbackify

    Feedbackify is a customer feedback platform that helps businesses collect and analyze customer feedback to improve customer experience. It offers surveys, polls, and feedback widgets to collect customer feedback, and provides insights and analytics to help businesses make data-driven decisions.
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